7885 Eastern Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
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I'm pleased my oven is finally working again after waiting over a month to be repaired. Should it have taken this long to get fixed is questionable at best. Not having any appliance coverage at would've been a worst case scenario. Hopefully it'll be sometime before I have to place another service calls for one of my appliances covered under my Sears warranty.
Mubarak T, Baltimore, MD
Honest and helpful
Jeffrey explained that refrigerator could be fixed, but would continue to have issues, potentially damaging floor and drywall. I was appreciative of the candor.
Rachel M, Baltimore, MD
Very good and on time technician.
I was without a washing machine for 3 months which I found was uncalled for. Changed every single part twice.. would've been cheaper to just replace my washer. Ridiculous.
Eugenia K, Baltimore, MD
Finally fixed!
John was able to fix the problem of my dryer not completely drying my clothes, once the coil valve had been ordered by the previous tech who came to my home at the beginning of the week to address the problem which the previous two techs had not resolved. While I apparently was a last-minute add-on to John's schedule, he efficiently and effectively addressed and resolved the issue. He also took extra time to assess the location of the vent to the outside of my home as well as recommend a better configuration of the vent duct to help improve airflow from the dryer through the vent to the outside. I appreciated his additional insight on the matter because I was totally unaware that this was an issue. Thanks, John for your thorough and professional service, even under a tight schedule.
Bonita B, Baltimore, MD
5 Stars
Very helpful with my refrigerator. Also, Mr. Jeffrey was exactly on time. Thank you.
Gwendolyn R, Baltimore, MD
Great experience
He was prompt quick to diagnose and quick to offer solutions and explain the warranty program. Will definitely be using going forward.
James T, Chestertown, MD
Great
Great customer service and very informative. Looking forward to having you service me again
Tracey F, Baltimore, MD
Fridge repair.
Jeffery was great. But I'm still having water at the bottom of the fridge on the left side.
Juty M, Essex, MD
Jones home
Very professional and courteous
Joyce J, Baltimore, MD
John was great and knowledgeable
Quickly diagnosed the problem switched out rods back like new.
Pat Williams, Sparrows Point, MD
