100 Commercial Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bernadette Schillemat
Jonathan was prompt, pleasant, professional and prepared at his appointment to our home to diagnose our 2016 Kenmore Elite refrigerator/freezer issue of not cooling. Within a few minutes of hooking up his equipment he let us know that the condenser was hard at work but unfortunately he also detected a coolant leak, which is a now-known problem for our fridge’s model manufacturing year. “Unrepairable” was the sad result. We have really enjoyed using this fridge for 7 years without any other issues and are really disappointed that it didn’t last longer! Jonathan also left us with some good pointers for when we shop for a new fridge.
Customer service response - We're sorry to hear about your fridge and appreciate Jonathan's efforts to assist you thoroughly. Thank you for taking the time to share your experience.
Sears Home Services on August 04, 2024
Victor Budzitowski
Customer service response - A big thank you, Victor, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 31, 2024
Ronald Groulx
Customer service response - A big thank you, Ronald, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 02, 2024
Michael Donofrio
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on June 26, 2024
Lauren Parrilla
Customer service response - A big thank you, Lauren, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 16, 2024
Jill Markley
Customer service response - A big thank you, Jill, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 13, 2024
Jose Anzueto
The technician was very helpful. Very friendly and respectful. He was good with the dogs.
Customer service response - Thank you for the positive feedback! We're delighted to hear that our technician made your experience pleasant, including with your furry friends.
Sears Home Services on June 05, 2024
Kimberly Olson
Customer service response - A big thank you, Kimberly, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 03, 2024
Nelly Rivera
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on May 29, 2024
Chris Lanciani
Great experience. Technician went over and above to accommodate me. I appreciate it.
Customer service response - Thank you for sharing your positive experience; we're thrilled to hear our technician exceeded your expectations. We appreciate your feedback and look forward to serving you again.
Sears Home Services on May 22, 2024