206 Elizabeth St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (18 reviews)

Tonya C

June 27, 2024

Nice person

Source: Google

Customer service response - Thank you for your review. We're glad you found our team personable and helpful.

Sears Home Services on June 27, 2024

Melissa R

June 26, 2024

Technician arrived when he said he would and was very processional.

Source: Google

Customer service response - Thank you for acknowledging our technician's punctuality and professionalism. We're thrilled to hear about your positive experience!

Sears Home Services on June 26, 2024

Verna F

May 28, 2024

He was great. He explained it to me about these new washers

Source: Google

Customer service response - Thank you for your positive feedback; we're delighted to hear you appreciated our technician's explanation about the new washers.

Sears Home Services on May 28, 2024

Martha A

May 28, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Martha! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on May 28, 2024

Robert M

November 13, 2023

Repair man was on time, was polite, did quick work, cleaned up afterward and did a great job. Can't ask for much more than that.

Source: Google

Octavious H

March 13, 2024
Source: Google

Customer service response - Hi Octavious, thank you for taking the time to leave us a rating. We appreciate your feedback on your recent experience with Sears Appliance Repair. If there are specific aspects you'd like us to address or improve upon, feel free to share your thoughts. We value your input and hope to serve you again in the future.

Sears Home Services on March 13, 2024

Tracy W

June 05, 2024

He came and just looked at a couple things and didn’t even bother telling me what was going on with it said that he don’t clean coils and stuff that that’s not there department that I’d have to contact the manufacturer people to have something done on whether or not they’ll replace it or what have you? Also didn’t tell me why it was leaking or anything

Source: Google

Customer service response - Thank you for taking the time to bring this to our attention, Tracy. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.

Sears Home Services on June 05, 2024

Average Rating: 4.7/5 (18 reviews)