640 W Prien Lake Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Problem with refrigerator
He was very informative on repairing refrigerator
Anthony P, Lake Charles, LA
Washer repair
He came in, got straight to job and finished in record time.
Belinda O, Westlake, LA
Home Owner
Very professional and very helpful, he went out of his way to explain exactly what was going on and what happened and how he was going to fix the problem
Clyde C, Lake Charles, LA
Not fixed!
My dryer was not fixed. He was a different tech than the original tech that came out twice and ordered a part for us. This tech said we didnt need the part supposedly that the other tech ordered and it was just a fuse or relay which he supposedly changed and the dryer was working when he left supposedly. I try to use it after work 3 hours later and its doing the same thing it was before the techs came out. Not happy at all.
Mamie C, Longville, LA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on August 15, 2023