4070 Ryan St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Shirley T
Customer service response - Thank you so much for the fantastic 5-star rating, Shirley! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on January 28, 2024
Blaine J
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on January 22, 2024
Christe P
Awesome service
melissa S
He was great. Very friendly. He fixed my fridge very quickly and resolved the problem.
Eddie B
Repair man was here when he was supposed to be. He called letting me know that ahead of time he was on His way. Was very happy. With the outcome of our repair.
Kathy R
He did a wonderful job on trying to fix my washing machine
Jim R
Tech forward with proposal and cost. I felt like it was more than I wanted to spend on repair.
Clark Y
The technician was very nice and explained the situation. He didn’t do any work because I canceled the job due to the cost your company would charge me to replace a $20 switch. The cost would have been about $500. Including the diagnostic cost. That is absolutely ridiculous and seems to be bordering on highway robbery. I will not recommend your company to anyone and in fact will make it a point to dissuade anyone I know from using your company. I am shocked by how outrageous this experience has been.
Customer service response - We apologize for the frustration you experienced, Clark. Your feedback is important to us, and we appreciate you bringing this to our attention.
Sears Home Services on April 23, 2025
Janet L
Customer service response - We appreciate the 5-star rating, Janet! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 07, 2024
Dianna P
Service was excellent. I do have one suggestion though. When giving times of arrival your times to me is gapped to wide. 2-4 hours are to me sufficient. Your occupying an entire day for your customers when it's not needed. I had to block off an entire day because arrival time was between 8-5. Repairman didn't arrive until after 12. All morning was wasted. Time to me should have been 12-4. But again overall services were excellent.
