9701 Metcalf Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
November 20,2024
Quickly identified the problem and fixed it. Explained to me what he was doing. Great job.
Rachel W, Kansas City, MO
Good job
Larry did an excellent job. This is stupid. I do not approve.
John D, Eudora, KS
Gas Range
Tom was very efficient and explained things to me. Had it repaired very fast.
Lori H, Shawnee Msn, KS
Excellent service
Tom is very professional, honest knowledgeable about several different appliances, and thorough. He double checks his work, is happy to answer questions and always a delight to work with.
Glenaire fan, Platte Woods, MO
Washing machine vibrating
Dino was very knowledgeable about our washing machine. He told us the problem and it was very simple. He was very courteous and answered all the questions we had.
Henry D, Kansas City, MO
Snowblower service
Prompt, thorough and professional. A job well done. Thank you.
Marvin, Prairie Village, KS
Title of what?
Perfect from start to finish—extremely competent, friendly and polite. Explained the situation in detail!
Marliyn H, Leawood, KS
Zakary
He was very professional, polite and explained every step he was about to do. After he found what the problem was. Zakary told me how much it would cost and if he should continue or come back another time. I decided to fix it now. He had everything with him and repaired the washer quickly. He is absolutely the best. Thank you!
Birgit B, Leavenworth, KS
Great service
After receiving a text they were on their way, they arrived promptly and got straight to work determining the issue with my dryer. They determined a short in the wiring that could be easily fixed rather than installing a replacement board that works have cost a lot more. I really appreciated the honest assessment and more cost-saving resolution! I have always trusted Sears with repairs.
Paula N, Olathe, KS
Samsung washer
Thomas was very kind and polite. Took time to listen and troubleshoot the problem. Unfortunately, he could not repair it as the warranty company decided that it would be more cost effective to replace it.
Allyson D, Freeman, MO
