9701 Metcalf Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service Tech
Great job, seemed to fix the problem quickly and effortlessly
Myrel M, Shawnee Msn, KS
Second trip & he got it fixed
It was not a good experience. I could not get anyone to help with the situation. They told me twice that a supervisor would call to help me, but no one called. The repairman does fine job, but the phone center does not have the means to help the customer. I have used Sears Repair quite a few times in the past, but never again! I would not recommend them to anyone.
Cindy R, Lenexa, KS
Excellent customer service
Thomas was friendly, polite and professional, he explained everything and assured me that if any problems arose, it would be taken care of promptly!!
Jennifer P, Basehor, KS
Great technician
Sam arrived at the appointed time. He quickly found the issue. He carefully and clearly explained it and showed it to me.
Larry W, Olathe, KS
Unknown
He was very nice and polite and seemed to know what he was doing
Margaret C, Olathe, KS
Dishwasher repair
Thomas B was great. My experience with Sears communication process was pour.
Mary C, Lenexa, KS
Excellent!
This company did an awesome with our refrigerator. They saved us from buying a new one.
Lalita V, Olathe, KS
Refrigerator repair
Great advice from Christopher, frig was working and had no current problems.
Stephen B, Prairie Village, KS
Excellent service
He was very knowledgeable, professional. He came right in and got my refrigerator working again. Thank you so much.
Kim J, Kansas City, KS
Excellent tech and very thorough
Dino arrived promptly after our notice that he was on the way to our house. We told him what we had experienced, although the "leaking" only occurred once. He checked out EVERYTHING! He said he did not find anything wrong and gave us a couple of reasonable explanations as to why we might have experienced a single episode of a small leak. He said we can call again if we have another problem, but he thinks all is ok. Peace of mind!
Cynthia D, Overland Park, KS
