510 Saraina Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Donna S
Professional and knowledgeable
Customer service response - Thank you for your kind words; we're thrilled to hear you found our team professional and knowledgeable.
Sears Home Services on May 21, 2024
Holly S
Best repair visit ever!
Customer service response - Thank you for your kind words! We're thrilled to hear you had a great experience with our service.
Sears Home Services on May 21, 2024
Richard L
Michael S. did an excellent job fixing our refrigerator. Thanks Michael.
Customer service response - Thank you for your feedback! We are glad that Michael provided excellent service in fixing your refrigerator.
Sears Home Services on February 22, 2024
Connie P
Gary C
He came and fixed the dishwasher. A great worker came to fix it.
Ronald M
Customer service response - Thank you for awarding us a solid 4-star rating, Ronald! If there's anything specific that we can do to further improve our Sears Appliance Repair and earn that extra star from you, please let us know. We value your support and look forward to serving you even better in the future.
Sears Home Services on May 21, 2024
Tammy B
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on May 21, 2024
cdub W
Repair man was polite. Charged me 471.64 for repair. Ice maker still not fixed. No way to reach service for remedy. All call numbers return to automated system. It is not possible to speak with Sears Appliance Repair center representative. No ability to discuss a remedy.
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on March 25, 2025
Daniel H
Absolutely garbage! The repair number is only an automated message and you can’t talk to a person at all! I have been waiting 3 weeks for a repair! Have been rescheduled 4 times! Instead of putting me first thing the next morning I’m put off till the next week.
Customer service response - We apologize for the trouble you've faced, Daniel. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on March 04, 2025
Thom E
The repair techs are amazing. But the system they have to use to schedule repairs only does 8 hour windows. And when parts have to be ordered they may or may not be logged in the system correctly. If they aren’t entered the tech will just not show up because they have not “ received the part”.
Customer service response - We apologize for the trouble you've faced, Thom. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on August 12, 2024
