6501 Grape Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service Rating by Joseph T.
Joseph did a great job with the service call today. He was prompt, friendly and efficient. I would give him a 5 star rating.
Jon M, Granger, IN
Francis is OLD SCHOOL wonderful.
It has been a long time since I encountered such an amazing repair guy. Very knowledgable, super professional, and a pleasure to talk appliances. Hefted the dryer with ease, had wonderful suggestions for me moving forward, and arrived on time. Give that man a raise, and salut him for keeping work ethic and professionalism alive. Outstanding experience.
William J, South Bend, IN
Joseph T
Excellent, very consensus and thorough. You can tell he believes in good customer service.
G V, Culver, IN
Technician
Very kind and helpful! Also was so patient with me!
Shalynda S, Benton Harbor, MI
Dishwasher
Very professional and did a great job!!! Will use again if needed in the future!
Patty N, Granger, IN
Owner
He was very thorough and explained the problem as he made the repairs. Very knowledgeable!
Sharon B, Granger, IN
What title
He was great. Very pleasant. Came when he said he would be here.
Richard H, Argos, IN
Dryer repair
Another technician came and mis-diagnosed the problem. Made us wait an additional 2 weeks for parts to arrive. Frank got there and correctly diagnosed the problem with the dryer immediately and resolved the problem within 5 minutes. Too bad the first technician wasn't more like Frank. Frank is an asset to this company for sure. He really saved the day!
Kimberly L, South Bend, IN
Good Job
Ricardo worked quickly and cleanly leaving everything the way he found it. He asked appropriate questions, was kind, and attentive.
Shanna H, Buchanan, MI
Helpful
Ricardo resolved this ongoing issue with a pleasant and professional experience
Wayne W, Cassopolis, MI
