705 N Dixon Road Reviews
Showing most recent reviews from verified customers of Sears Home Services
Quick service
Ryan was very knowledgeable and helpful with the issue regarding my washer.
Mary C, Royal Center, IN
Quick, efficient, friendly service.
He was here at a reasonable time and got straight to troubleshooting the problem. I told him what I encountered and he was able to duplicate the same problem. He came fully equipped with everything he needed to diagnose and repair the issue. I have had service done by other companies on different things in the past and it seems like "well I need to go back to the shop to get a part" happens way too often. I am glad Sean was not one of those people. I hope if I ever need service in the future Sean gets assigned to my service call.
Brian P, Wabash, IN
Outstanding service and friendliness
Matt showed up with a smile and introduced himself. I showed him the parts that were sent. He went to the washer to try to replicate the problem sound. That happened immediately on the first try. He replaced the parts he determined to be suspect. Following reassembly the sound issue was resolved. He showed me the parts he replaced. He took the time to explain the interaction of the parts that created the problem sound. The inability of the parts to function properly caused the problem sound at the cycle change. He did a wonderful job!
Randy K, Kokomo, IN
Oven not correctly calibrated
My technician was very polite and thorough in his diagnosis of the issue with my oven. He was able to repair it quickly.
Tambra C, Greentown, IN
Ryan
The service was good and didn't take long. Good work.
Diane P, Kokomo, IN
Refrigerator repair
Sean was very professional and polite. He seemed very skilled and knowledgeable in the work he was doing. He explained what he was doing and was happy to answer any questions that I had.
Ellen R, Kokomo, IN
Service
Very courteous and helpful giving suggestions for keeping my freezer running efficiently.
Lee S, Rochester, IN
Over and Above
You get good service and once in a while you get excellent service. My refrigerator problem was fixed but Shawn also helped me with options for future repair and future choice of a good reliable refrigerator.
Christine K, Rochester, IN
Service rep.
Very polite and professional. Was very informative on issue on my range and what needed to be done to resolve the issues.
Pam H, Winamac, IN
Tech survey
Technician listened to me and spent the necessary time checking for the leak. He did find 3 screws on the water pump which needed to be tightened so hopefully that will eliminate the leak.
Phyllis K, Winamac, IN
