3404 Broadway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Angela H
My husband was there for the repair. He said he was very impressed with the technician. He stated that he not only replaced the malfunctioning part but also a part that was extremely worn and would likely go out soon. It’s nice to see a someone proactive. We’d easily give him 10 stars and would refer Sears Appliance Repair to other based on him alone.
Customer service response - Thank you for your review, Angela! We're thrilled to hear that our technician impressed your husband with his proactive approach and that you would recommend us to others.
Sears Home Services on April 24, 2025
Ashley P
Technician was very knowledgeable nice and helpful. He figured out and took care of the issue within a few minutes, and everything is back to normal.
Customer service response - Thank you for your review, Ashley! We're glad to hear our technician was knowledgeable and quickly resolved the issue for you.
Sears Home Services on March 20, 2025
Jason A
Great service fixed washer to original
Customer service response - Thank you for your review, Jason! We're glad to hear that we could restore your washer to its original condition.
Sears Home Services on March 16, 2025
Andrea M
Great communication through out the repair process, goes above and beyond to leave a satisfied customer with a working unit.
Customer service response - Thank you for your review, Andrea! We're happy to hear that our team provided great communication and went above and beyond to ensure your satisfaction.
Sears Home Services on March 13, 2025
Trena E
Great guy very good
Customer service response - Thank you for your review, Trena! We're glad to hear you had a positive experience with our technician.
Sears Home Services on December 08, 2024
cussingpoppy
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 16, 2024
Blake T
Chris, Sears Technician, was an extremely great guy and extremely hard working. He made sure everything was working properly before leaving. If I ever need anything repaired again, I will call this company and hope to get Chris again.
Customer service response - Thank you for your wonderful review, Blake! We're delighted to hear that Chris provided excellent service and ensured everything was working properly before he left.
Sears Home Services on November 07, 2024
Peg S
Very nice and knowledgeable. Fixed the issue in less than 30 minutes.
Customer service response - Thank you for your kind words! We're thrilled to hear you had a positive experience and that we could resolve your issue quickly.
Sears Home Services on August 14, 2024
Teresa M
Won’t know for 24-48 hours if Icemaker is repaired or not but our technician was very nice, kept me informed of arrival time and seems knowledgeable.
Customer service response - We appreciate your patience and are glad to hear about your positive experience with our technician. Thank with us for sharing your feedback.
Sears Home Services on July 17, 2024
Jamie M
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on January 28, 2024
