5000 Avenue Of The Cities Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4/5 (89 reviews)

SHERRI NUNEZ

November 05, 2024

Very pleasant, and explained things well. He seems very dedicated to his job, and we were glad to have him. Thank you for everything.

Source: Google

Customer service response - Thank you for your 5-star review, Sherri! We're pleased to hear you had a positive experience and appreciated the dedication and clarity provided by our technician.

Sears Home Services on November 05, 2024

Tammy Nelson

October 23, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on October 23, 2024

Melanie Springsteen

October 06, 2024

Was able to get appointment online the very next day. Blake was prompt and diagnosed the freezer problem quickly. Once the parts were received just a few days later, my appointment was moved up. Blake again was prompt and did the repair within the time alloted. He was courteous and didn't waste any time. Freezer is working great! Thanks Blake!

Source: Google

Customer service response - Thank you for your 5-star review, Melanie! We're thrilled to hear that Blake provided prompt and efficient service, and that your freezer is now working great.

Sears Home Services on October 06, 2024

William Gostele

September 27, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on September 26, 2024

Jill Turney

September 24, 2024

Excellent service...I really appreciate the thorough check up today & tips on thermostat. Thanks!

Source: Google

Customer service response - Thank you for your 5-star review, Jill! We're delighted to hear you appreciated the thorough check-up and thermostat tips.

Sears Home Services on September 24, 2024

Sugandhika Raina

September 16, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on September 16, 2024

pilf 378et

September 07, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on September 07, 2024

Philip Heelan

August 28, 2024

Very knowledgeable and knew exactly what needed to be done.

Source: Google

Customer service response - Thank you for your 5-star review, Philip! We're delighted to hear that our technician's expertise met your expectations.

Sears Home Services on August 28, 2024

Debbie Birely

August 26, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on August 26, 2024

Gigi johns

August 19, 2024

Blake was super...diagnosed rapidly...but Sears itself with their timing, updates, etc. was dreadful...I had a 10 hour wait on Saturday and wasn't told there would be no one available til Monday.....u need to dump the robo technology and get back to basics!

Source: Google

Customer service response - Thank you for your feedback, Gigi. We're glad to hear Blake provided excellent service, and we apologize for the inconvenience with our scheduling system. Your input is valuable, and we'll work on improving our communication.

Sears Home Services on August 19, 2024

Average Rating: 4/5 (89 reviews)