5000 Avenue Of The Cities Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4/5 (98 reviews)

Deborah W

August 07, 2024

Blake was thorough, honest and considerate. He listened to me and took my answers seriously. He renewed my trust in Sears Repair Services.

Source: Google

Customer service response - We're thrilled to hear about your positive experience with Blake and how he restored your trust in Sears Repair Services. Thank you for taking the time to share your feedback.

Sears Home Services on August 07, 2024

Jill C

July 23, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on July 24, 2024

Eliseo D

July 17, 2024

Tech was great and knew what he was doing the previous guy (maythew) didnt fix anything even when he had all the parts. Had to contact my protection plan and schedule another appointment. Glad it finally got fixed

Source: Google

Customer service response - Thank you for your feedback; I apologize for the inconvenience with the first service but am pleased to hear that your issue was resolved in the end. Your satisfaction is our priority.

Sears Home Services on July 17, 2024

Debbie R

July 15, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Debbie! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on July 15, 2024

Justine

July 12, 2024

Tech was fine. Got the job done in about 20 minutes. He was pleasant.

Source: Google

Customer service response - Thank you for sharing your positive experience with our technician's efficiency and demeanor. We're glad to have met your expectations!

Sears Home Services on July 11, 2024

Terry W

July 11, 2024

Last year June 25 I had to have ice maker worked on and for some unknown reason this year it fell off wall of freezer drawer. The representative that came today was a Very nice man, not same person that came last year. Diagnosed problem immediately and got ice maker up and going again. So happy with my Warranty Plan. Thank you Sears.

Source: Google

Customer service response - We're glad to hear our representative could quickly resolve the issue with your ice maker and that you're satisfied with your Warranty Plan. Thank you for choosing Sears and for taking the time to share your experience!

Sears Home Services on July 11, 2024

Nancy C

July 04, 2024

Blake was very pleasant and professional.

Source: Google

Customer service response - Thank you for your kind words! We're glad to hear you had a positive experience with Blake.

Sears Home Services on July 04, 2024

Ricky H

July 02, 2024
Source: Google

Customer service response - A big thank you, Ricky, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 02, 2024

Debra

June 27, 2024

He was very nice

Source: Google

Customer service response - Thank you for your kind words! We're glad you had a positive experience with us.

Sears Home Services on June 27, 2024

Steve D

June 26, 2024

On time, polite and knew what he was doing 👍

Source: Google

Customer service response - Thank you for your positive review! We're glad we could provide you with timely and knowledgeable service.

Sears Home Services on June 26, 2024

Average Rating: 4/5 (98 reviews)
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