2065 George St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Henrietta A
Kenneth was very professional, quick, courteous, friendly and kind. He quickly defrosted the fridge when we mistakenly forgot to defrost it overnight. He saved us a lot of money by getting a spare part for the fridge so we did not have to get a new one, and told us the best day to get the repair. He also listened to all my boring stories about my vacation.
Customer service response - Thank you for your positive feedback, Henrietta! We're glad Kenneth provided professional and friendly service, and helped save you money on your fridge repair.
Sears Home Services on April 14, 2025
Gerardo C
keep doing good work. Cristian
Customer service response - Thank you for your feedback, Gerardo! We're glad to hear you're pleased with Cristian's work.
Sears Home Services on April 02, 2025
Lubia S
We had a lot trouble getting an appointment and some out for new washer. It ended up being simple fix . Thank you
Customer service response - Thank you for your feedback, Lubia! We're glad the issue with your new washer was resolved with a simple fix.
Sears Home Services on March 31, 2025
Thomas B
Today’s tech was awesome!
Customer service response - Thank you for your positive feedback, Thomas! We're glad to hear you had an awesome experience with our technician.
Sears Home Services on March 30, 2025
Marcela V
(Translated by Google) The work of the technicians has been excellent But the company's service this time has been terrible and I don't understand why, why is it not the first time that I have requested their services and on previous occasions they have done a good job. The five stars are for the technicians. (Original) El trabajo de los técnicos ha sido excelente Pero el servicio de la compañía por esta vez ha sido pésimo y no entiendo porque, por qué no es la primera vez qué solicito sus servicios y en ocasiones anteriores han hecho un buen trabajo . Las cinco estrellas son para los técnicos.
Customer service response - Gracias por tu comentario, Marcela. Lamentamos que el servicio de la compañía no haya estado a la altura esta vez, pero nos alegra saber que los técnicos brindaron un excelente trabajo.
Sears Home Services on March 18, 2025
Eunice S
Customer service response - Thank you so much for the 5-star rating, Eunice! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 02, 2025
earl J
Great experience with the tech from Sears,polite courtieus,good man.
Customer service response - Thank you for your positive feedback, Earl! We're glad to hear you had a great experience with our polite and courteous technician.
Sears Home Services on March 01, 2025
Creg P
Francisco was very informative and knowledgeable in how to maintain the life of the gas dryer. He advised to keep the exhaust hose leading from your dryer to the outside exit of the house cleared keep it from clogging the inside of the dryer causing a fire hazard. Now the 10 year old Maytag runs like new. Thank you Francisco!!!
Customer service response - Thank you for your positive feedback, Creg! We're glad Francisco provided informative advice and helped your dryer run like new.
Sears Home Services on February 19, 2025
Ed R
Javier was great.
Customer service response - Thank you for your positive feedback, Ed! We're glad to hear Javier provided great service.
Sears Home Services on January 27, 2025
Desmond O
Scheduled same-day service, with tech arriving 2 hours after booking online. Had regular, prompt communication before onsite visit and during the repair. He fixed my dryer in approx. 30 minutes. The cost was very fair. I will use them again in the future.
Customer service response - Thank you for your positive feedback, Desmond! We're glad to hear you were satisfied with the prompt service and fair pricing, and we look forward to assisting you again in the future.
Sears Home Services on January 22, 2025
