235 Saint Clair Sq Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jordan D
Clay (and the other 3 technicians that have been sent) was wonderful. However, the communication channel with Sears (100% AI/automated) is easily the most infuriating experience I’ve had trying to connect with any company.
Customer service response - Thank you for your review, Jordan! We're glad to hear Clay and the other technicians provided wonderful service. We apologize for the frustration with our communication system and appreciate your feedback.
Sears Home Services on May 07, 2025
Ryan G
Was very friendly just super nice guy
Customer service response - Thank you for your review, Ryan! We're happy to hear you found our technician friendly and nice.
Sears Home Services on May 07, 2025
Katie K
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 05, 2025
Janice G
The Technician was prompt, courteous and .professional. He was also very knowledgeable in resolving the issue with my refrigerator. He explained everything he was doing towards remeding my issue and was so right. My refrigerator is working perfectly. So glad that Sears has great customer service. I would recommend Sears for appliance repairs.
Customer service response - Thank you for your review, Janice! We're thrilled to hear our technician was prompt, courteous, and knowledgeable, and that your refrigerator is now working perfectly.
Sears Home Services on May 04, 2025
Lenny H
Warren was the BEST!!! He is very professional and knowledgeable. He deserves a big raise!! Thanks!!
Customer service response - Thank you for your review, Lenny! We're thrilled to hear that Warren provided professional and knowledgeable service.
Sears Home Services on May 01, 2025
Bruce K
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 01, 2025
Kara T
Gregory was phenomenal! He was very friendly and did a very thorough job. He answered all of my questions and explained everything that he was doing in detail. If all of your technicians are like Gregory, you are in good shape! Highly recommend.
Customer service response - Thank you for your review, Kara! We're thrilled to hear that Gregory provided friendly and thorough service, and we're glad he answered all your questions.
Sears Home Services on April 22, 2025
Patrick H
Professional, and went right to work.
Customer service response - Thank you for your review, Patrick! We're happy to hear our service was professional and efficient.
Sears Home Services on April 20, 2025
Bonnie G
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 20, 2025
Lance P
Friendly, professional and efficient. Came when specified and quickly resolved issue
Customer service response - Thank you for your review, Lance! We're happy to hear our service was friendly, professional, and efficient in resolving your issue.
Sears Home Services on April 17, 2025
