235 Saint Clair Sq Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jacob Sygh
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 23, 2024
james washington
So the technician that service my refrigerator on 11/7/2024 was excellent however Sears repair appliance repair they're lacking they're slow I had five appointments and they were canceled because the technician was overbooked again the technician that service me today 11/7/2024 was excellent and I would hire him at any time sesrs appliance repair you need to get your game together are you going to lose a lot of customers thanks again for the technician that came today third party contractor
Customer service response - Thank you for your feedback, James. We're glad to hear the technician provided excellent service, and we apologize for the scheduling issues you experienced.
Sears Home Services on November 10, 2024
Pamela Davis
He very nice and polite, and the service was quick, expensive but quick ☺️
Customer service response - Thank you for your review, Pamela! We're happy to hear you found our service quick and our technician polite.
Sears Home Services on November 06, 2024
Cathy Strubhart
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 06, 2024
ivan gentry
He was very professional. He replaced the ice maker and the bad valve. It is yet to be seen that it is fixed.
Customer service response - Thank you for your review, Ivan! We're glad to hear that our technician provided professional service, and we hope the repairs meet your expectations.
Sears Home Services on October 23, 2024
Karen Kassel
Ozie Payne was incredible, professional, friendly in explaining the problem, extremely knowledgeable and efficient in diagnosing the issue. Best technician and service ever!!!
Customer service response - Thank you for your wonderful review, Karen! We're thrilled to hear that Ozie provided such exceptional service and made a positive impression.
Sears Home Services on October 17, 2024
Bill Rollins
The process started in early August and took until today to possibly fix the ice maker problem. Your way of troubleshooting a problem from a chat with a person at a computer with no experience with refrigeration is abysmal. A service tech should be sent out to troubleshoot the problem and order parts for the repair. 2 1/2 months to do the service is beyond necessary.
Customer service response - Thank you for your feedback, Bill. We're glad the ice maker issue is potentially resolved, but we apologize for the lengthy process and any inconvenience it caused.
Sears Home Services on October 17, 2024
Raymond Tedesco
He was very professional and installed the new part in a timely manner
Customer service response - Thank you for your 5-star review, Raymond! We're pleased to hear that our technician provided professional and efficient service.
Sears Home Services on October 10, 2024
Wardell Brimm
I appreciate Robert for texting me of his expected time of arrival. He installed the new heating unit for my dryer and confirmed it works well. I also appreciate him for being courteous, diligent and thorough.
Customer service response - Thank you for sharing your positive experience with Robert's service! We're delighted to hear that his communication and thoroughness met your expectations.
Sears Home Services on September 25, 2024
Jeremy Lane
Douglas did a great job and was able to finally fix our refridgerator.
Customer service response - Thank you for your positive review! We're delighted to hear that Douglas was able to successfully fix your refrigerator.
Sears Home Services on September 25, 2024
