822 Summit Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dryer
He was very thorough and provided great suggestions for safety.
Christina L, Elgin, IL
Dryer Repair
Charles was excellent. Diagnosed, explained, and repaired out quickly and professionally. Highly recommend!
Mark W, Saint Charles, IL
Service person.
Steven is a gentleman to work with. He is knowledgeable and a pleasure to meet. He can repair the appliances in my home anytime. Good man.
Dennis M, Elgin, IL
Thank you Juan
Juan worked hard to get my dishwasher repaired and answered my many questions.
Bryan W, Pingree Grove, IL
Washing machine service repair
I was highly satisfied. Friendly and courteous and solved the problem quickly!
Lester, Elgin, IL
Only yo JORGE ,as he took care of our Needs today n hope it
Not very pleasant experience,your TECHNICIANS CANCELLED TWICE ON ME ,TAGGED AS NOT HOME ,or last minute suggests RESCHEDULE AGAIN ..very inconvenient n NOT PROFESSIONAL.. NO LIVE PERSON TO REACH ..you have to talk to a DUMMY A ROBOT .. This is very very FRUSTRATING..
Shujahath H, Huntley, IL
Before appointment
When making the appointment I am afforded the opportunity to enter my product model number and serial number. I did do this. Ibrahim tested and determined which part is defective. Going online with Sears and another parts distributor he finds the model number has NO parts available. Diagnosing is great - yet NO ability to repair. Very frustrating. Who is supposed to verify the model number and ability to repair BEFORE the appointment?
Mike P, Elgin, IL
Excellent service
The technician that came out was quick precise and efficient very friendly I am very satisfied with my service today
Rachel T, Elgin, IL
Honest
Direct and helpful. I trusted him and his work - and on time
Tom A, West Dundee, IL
Great service
Great service Abrahim was corteous and efficient
Judith W, South Elgin, IL