5 Stratford Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Fridge fixup
Saul was very professional. He performed the work to our satisfaction and was on time.
Tim F, Glen Ellyn, IL
Technician fine - your service is awful
My appointment for repair was rescheduled one too many times. There isn't a way to talk to a live person with the numbers provided. When someone called to reschedule the second time they advised there is only one person who does repairs in my area and could not get me in for an appointment for another week. They also were not helpful at all to explain why my appointment was getting canceled and rescheduled so many times.
Lauren S, Bartlett, IL
Repairing my washing machine
Very pleasant and very efficient in repairing my washing machine. also professional.
Joyce H, Addison, IL
Repair assessment
Michael was knowledgeable and courteous. I was very satisfied with how he checked the washwr
M H, Wheaton, IL
Please with service!
Great job! Technician was very thorough. I am pleased with service.
Kate C, Addison, IL
Technician to service washing machine!
Was kept up to date with approx. arrival time. He called when he was coming to my house. Very helpful. Gave me quote if I chose to repair machine.
Ruth L, Lombard, IL
dryer maintenance
professional and competed service ontime. updated me on what I need to do to hopefully repair problem.
Jerome A, Bartlett, IL
Grateful for service provided
Oscar was knowledgeable, courteous & professional. In addition, he payed attention to detail, took time to answer my questions about my dryer & about the available warranty plans, and was very helpful overall. I am grateful for his good service.
Lynn A, Winfield, IL
time
my only issue is the time frame, 0800 to 1700 is a huge window to have to dedicate for service. Today for example, Im locked for the day and I was Larry's next to last call. my day was done.
Fred G, Lombard, IL
Dishwasher
The work Larry did was quick and efficient However to get service from sears was horrible. Never got to talk to a live person. Appointments rescheduled not by me. Again a computer.
Kathleen K, Glendale Hts, IL
