4480 Sergeant Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.9/5 (32 reviews)

Ricardo Azpeitia Ramirez

November 21, 2023

Everything was very fast and efficient. Great customer services.

Source: Google

Kevin Lein

March 31, 2025

Drew was a good man, however, the app doesn't work at all - three separate times I was offered times that would have been more convenient and waited, and waited...I was offered another time on text, said I had the time but never confirmed. And, oh my, the price - 70 bucks for a part and 300 in labor. Took Drew exactly 17 minutes to install - $300? Drew correctly quoted me for a new gas dryer of around 700. But there are many used gas dryers for between 250-400 online. Likely should have went that way. Drew was great. Two weeks to replace a part that took 1 minutes is crazy and the fee was ridiculous. And, your app is horrible. Drew - 4 stars, Sears one star.

Source: Google

Customer service response - We apologize for the trouble you've faced, Kevin. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on March 31, 2025

Average Rating: 4.9/5 (32 reviews)