211 Highway 432 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Greg R
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 02, 2024
Chuck Q
Was very polite and knowledgeable. Didn’t try taking my money explains everything he was doing very well, would recommend him to any one.
Customer service response - Thank you for your kind words and recommendation, Chuck! We're delighted to hear our technician was polite, knowledgeable, and transparent with you.
Sears Home Services on August 19, 2024
Martha B
Very nice gentleman!
Customer service response - Thank you for noticing the professionalism of our team; we're glad you had a positive experience!
Sears Home Services on August 05, 2024
J P
Customer service response - Thank you so much for the fantastic 5-star rating ! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 19, 2024
Tisha T
Customer service response - Thank you so much for the fantastic 5-star rating, Tisha! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 08, 2024
Patty N
Pleasant and Completed our repair and answered my questions
Caleb V
Scheduled an appointment to have my washer looked at. Was told they would be there to look at it from 8-5 the following Monday. Technician called me at noon on Monday to get some info on what was going on. I informed him that I had another repair company take a look at it the week previously and that they were not able to fix it properly. He then proceeds to tell me that he will not be coming to look at it and can’t help me because someone else already did. I’d save your time and go somewhere else. Not to mention all their customer service and scheduling hoops to jump through were all AI
Customer service response - We apologize for the trouble you've faced, Caleb. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on April 28, 2025
Marty B
1, I was not happy with him at all. Talked all time , charged $369 96. Totally ridiculous, I had the dish washer all cleaned out, dryed looked new and he charged me $50. For cleaning which he had no cleaning to do. He was rude. I knew I had $129. To pay for the trip but $240.more was awful. I'll never buy Sear product again. And I will tell everyone else no to either. Another stupid thing he did was. ....I have a big basket full of left over Halloween candy I have for grandkids and friends. Hessen it ask if he could have some so I got a sandwich bag I was going to put some in for you,instead he took a wallmart sack off my table and filled it half full of my candy. I COULD NOT BELIEVE How rude that was. I finally said I think you have enuf. How rude to ask for some then take that much, I was not happy. The whole experience with the service call does not get anything higher than a one rating.
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on December 15, 2024
