4600 1st Ave NE Reviews
Showing most recent reviews from verified customers of Sears Home Services
Brian was the best
He was clear on what to expect, thorough and knowledgeable and really did a skillful job. I would welcome him back if we needed another repair.
Raymond C, Iowa City, IA
Brian C!!!
Hi! He listened to what I thought was the issue RESPECTIVELY! Then said it sounds like this ____. 1. This is what we will do 2. There's no easy way 3. All these parts…. 4. Clean…. 5. Wipe down 6. Reinstall 7. Pet the dog and out the door. I'm glad I called Sears!
Denise K, Palo, IA
Very Professional
A very knowledgeable and professional technician!! Brian was fair and informative!
Leroy W, Cedar Rapids, IA
Maytag dryer repair
Very helpful, explained in detail the problem and how to prevent.
Haylee M, Mount Vernon, IA
Ice maker repair
On time and received money back. Brian was professional and answered any questions.
Eric H, Iowa City, IA
Great service!
Brian was great! He was able to locate the issue with our washer and will order the part needed, then come back to repair it.
Cindy M, Cedar Rapids, IA
Great Service
Very happy with service. Very professional and cared about the job at hand. Thank you.
Jason P, Cedar Rapids, IA
Very knowledgeable!
Brian was very knowledgeable and conscientious. I would not hesitate to have him for any repairs in the future.
Beth N, Central City, IA
Repairman
Very knowledgeable and quickly repaired my washer came when scheduled.
William B, Solon, IA
Repair of Whirlpool Refrigerator
Brian identified the problem quickly and resolved it. He was very pleasant and courteous throughout the service call. I do have a comment about excessive text messages and emails. There were 9 texts and 10 emails regarding this one service call. A confirmation and a reminder would have been adequate. Also, I was originally scheduled for Wednesday morning 11/20 because I had an afternoon appointment. However, the time was changed to the afternoon of that day, so I had to miss my appointment in order to be present.
Carol T, Coralville, IA
