4303 Nawiliwili Rd Ste100 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (82 reviews)

Rebecca F

October 01, 2024

My technician was great. He was prompt, professional and efficient.

Source: Google

Customer service response - Thank you for your kind words! We're delighted to hear that your technician provided prompt, professional, and efficient service.

Sears Home Services on October 01, 2024

Kelly K

September 25, 2024

Derrick was awesome! Friendly, knowledgeable and helpful. Fixed what he could, but unfortunately no parts available since older frig. Mahalo Derrick!

Source: Google

Customer service response - We're delighted to hear Derrick provided friendly and knowledgeable service. Thank you for your understanding about the parts availability, and mahalo for your kind words!

Sears Home Services on September 25, 2024

Susie K

September 07, 2024

Excellent service 👏

Source: Google

Customer service response - Thank you for your kind words! We're delighted to hear you had an excellent experience with our service.

Sears Home Services on September 07, 2024

K T

September 07, 2024

This was a second visit, to complete a first repair visit that had to be postponed until the parts arrived. The tech was polite, did his job, showed me what he believed was an underlying issue and left. Painless.

Source: Google

Customer service response - We're glad to hear the follow-up visit went smoothly and that our technician provided a polite and informative service. Thank you for your patience and for sharing your positive experience!

Sears Home Services on September 07, 2024

Beth D

September 05, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on September 05, 2024

Chris Y

August 21, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on August 21, 2024

Suzy E

August 06, 2024

Excellent knowledge and expertise with obvious years of service! He did what seemed to be a thorough / amount of systems checking, definitely next level vs what I've had in the past 3 mo with another service team. Impressed with the prompt arrival & explanation of fridge system easy to understand. I would recommend this to friends and family, 100%! I wish I had your service from the start, it would ha e made my life a lot less complicated, and spent less $$$ on take out for the family during this time of inconvenience.

Source: Google

Customer service response - Thank you for acknowledging our expertise and prompt service. We're thrilled to hear we could simplify things for you and appreciate your recommendation to friends and family!

Sears Home Services on August 06, 2024

Esther K

August 04, 2024
Source: Google

Customer service response - Hi Esther, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on August 04, 2024

Dian S

July 17, 2024

What a nice guy. I would use him even if I didn’t have a warranty!! He knew what to do and was super nice and professional!

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear you had a great experience and deeply value your trust in our service.

Sears Home Services on July 17, 2024

Glynn A

July 15, 2024

Derek is very friendly and professional. Mahalo nui, Derek.

Source: Google

Customer service response - We're thrilled to hear about your positive experience with Derek! Mahalo for your kind words and for choosing our service.

Sears Home Services on July 15, 2024

Average Rating: 4.6/5 (82 reviews)