528 S Main St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bernice Coney
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on February 05, 2024
Mike Dacus
Tanzie McBride
Faye Paradise
Took awhile to finely get them out here. But did not take long once they did get here.
Customer service response - Thank you for your feedback, Faye. We're glad to hear that once our team arrived, the service was completed quickly.
Sears Home Services on January 08, 2025
Henry Lewis
The Repairman good and to the points! He said that he tranmission was gone.
Customer service response - Thank you for your feedback, Henry. We're glad to hear our repairman was straightforward and informative about the transmission issue.
Sears Home Services on October 16, 2024
Erica Johnson
Good service.
Customer service response - Thank you for your feedback; we're glad to hear you found our service good.
Sears Home Services on May 21, 2024
Kenneth Hodges
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on March 19, 2024
Yvette Oliver
Sears appliance repair, is constantly not showing up for the appointment This program is designed to assist people but it's a scam, because who can wait months for HVAC, washing machine or Refrigerator repair. They came to my mom house to repair HVAC and it was raining, they sit in the vehicle and closed the work order. On May 27 they were coming to repair washing machine but the technician said his paperwork was for Refrigerator. TODAY they rescheduled for 7/2/24 without calling. SEARS claims they could not contact the technician TODAY 6/18/24. Their customer service is designed to lose or frustrat their elderly customers. Customer dump put me on hold for over 40 minutes today.
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on June 20, 2024
Celeste Barnett
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on January 26, 2024
