3450B Wrightsboro Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
He never came
I waited but the technician never came to service my washer or dryer.
Leslie F, Augusta, GA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on May 31, 2024
Never showed. Up and
Edward L didn't show up. The work was not performed. He signed off on by the order. It is not my signature so that is fraudulent to have signed as if the work had been completed.
Linda S, Evans, GA
Customer service response - Dear Linda thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on February 08, 2024
Work Undone
Totally dissatisfied. Technician did complete service due model and serial number not being able to verify. This range has been serviced in the past and information should have been available to complete the diagnosis.
Connie W, Hephzibah, GA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on January 19, 2024
Washer
This has been the worst service to my mom. I am going to look into Elderly abuse to a 83 old beautiful black woman. You guys have been making repairs since October and do not want to lose your contract with AHS...enough is enough. I am going to replace my mom's washer today and wait to get my money back from either party.
Verlee W, Hephzibah, GA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on January 10, 2024
Didn't stick
Did all the computers stuff but didn't bother to put clothes in washer to see that he didn't fix problem..now I got to wait a week for another person to come back out
Terri C, Augusta, GA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on January 09, 2024
great
great for Micael. But WHY DID IT TAKE OVER TWOMWEEKS TO GET HIM HERE? an unhappy customer, Steve Adden
Steven A, Mc Cormick, SC
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on October 04, 2023
Oven still not working properly
We were told the oven wasn't working because there is foil lining the racks to catch spills. We've done this for over 40 years with no issues yet it's now preventing our oven from working? Ridiculous. It took an additional 25 minutes to cook something before the repairman came and it's still takes double the time. We even removed the foil on the remote possibility there was any truth to it. There wasn't. Clearly we'll need to pay another company to fix it.
Vince, Grovetown, GA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on August 31, 2023
Dispenser still not working.
Ice dispenser doing same as before with new part. NOT DISPENSING ICE THRU DISPENSER
Debroah A, Augusta, GA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 14, 2023
Left it broken
I waited 3 weeks for my washer to be fixed. Spent almost 500 dollars on parts and labor. He left saying it's fixed. I go to use it and an error code pops up and won't drain and the washer smells like it's smoking now.
Mark C, Stapleton, GA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 08, 2023
