3550 S Washington Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jamie L
Eric called to let us know his eta. He was extremely friendly and helpful! He was able to fix our issues while he was here. In and out in no time! What fantastic service! Keep up the great work Eric! Thank you! You are very much appreciated!
Customer service response - We're thrilled to hear about your positive experience with Eric! Thank you for acknowledging his efficiency and friendliness – we greatly appreciate your feedback and support.
Sears Home Services on August 01, 2024
sheri G
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 25, 2024
Barbara S
Jason was great! Very thorough and explained everything clearly. If we have an issue again I hope Jason is the one to come to the house for the repair.
Customer service response - We're thrilled to hear about your positive experience with Jason! Thank, and we look forward to assisting you in the future.
Sears Home Services on July 25, 2024
Kenneth C
He takes pride in a job well done.
Customer service response - Thank you for recognizing our commitment to quality work. We're glad you're satisfied with our service.
Sears Home Services on July 11, 2024
hector A
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 30, 2024
Willie N
Customer service response - Thank you so much for the fantastic 5-star rating, Willie! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 13, 2024
James H
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 30, 2024
edwin V
Help with my issue and great customer service
Customer service response - Thank you for acknowledging our efforts to resolve your issue and for praising our customer service. We're here to help anytime you need us!
Sears Home Services on June 30, 2024
Jeannie J
Great job. Very nice technician.
Customer service response - Thank you for your review! We're thrilled to hear you were happy with our technician's service.
Sears Home Services on June 27, 2024
Tom S
No room for improvement in Jason's performance. He was excellent. Our only disappointment was in the notification system from Sears regarding the arrival times. Started out with 8 - 5 on Fri. Did not any message regarding a more specific time. Per phonecon I made at 8:00 am, message was he would arrive at 8:33, later got a text he would arrive at 9:05; another text saying 9:38. He called at 9:48 saying he was about 15 - 20 min away. Called back at 10:10 that he was at our gate. He was in our home in minutes and after that everything was perfect.
Customer service response - Thank you for your valuable feedback and apologies for any inconvenience caused by our notification system. We're glad to hear Jason's performance met your expectations, and we'll work on improving our communication for future services.
Sears Home Services on June 23, 2024
