5400 E Busch Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Julie Seiner
Sears was very professional and communicated with me frequently on my appointment time. The techs were knowledgeable and promptly fixed my issue and educated me on why it happened.
Customer service response - Thank you for highlighting our professionalism and communication. We're glad our knowledgeable techs could promptly resolve your issue and provide helpful information!
Sears Home Services on August 26, 2024
Basil D
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 25, 2024
Dr Shepeard
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 21, 2024
Maria Morris
On time, professional, friendly, explained work being done, confirmed appointment the day before, called when on his way
Customer service response - Thank you for highlighting the professionalism and communication of our technician. We're delighted to hear you had a positive experience with our service!
Sears Home Services on August 20, 2024
Jeff Dixon
Kasey was excellent! He explained what the draining issue was and stayed and worked on it until things were back in working order. I couldn't thank him enough for the job he did!
Customer service response - Thank you for your kind words about Kasey and his dedication to resolving your draining issue. We're thrilled to hear you had a positive experience with our service!
Sears Home Services on August 19, 2024
freemon grayes
Sears appliance repair technician was very professional, extremely courteous and answered all of concerns. He also shared operational of my product. Sears is very fortunate to have such a knowledgeable TECHNICIAN. Freemon Grayes
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 15, 2024
Anthony Saylor
Service guy was great. He showed up late but, he was very apologetic. Lots of text to let me know what was going on. The shame of it is I bought an expensive ac. A Kenmore elite. I was told I had a 10 year warranty. Only to find out I didn't have one. Very shocked. I thought Sears a great company. I guess the old Sears is long gone. Very sad.
Customer service response - We apologize for the confusion regarding your warranty and any inconvenience this has caused. Thank you for acknowledging our technician’s efforts to keep you updated.
Sears Home Services on August 11, 2024
Mary Knox
Excellent service on my refrigerator
Customer service response - Thank you for taking the time to acknowledge our service on your refrigerator. We're delighted to have met your expectations!
Sears Home Services on August 11, 2024
Demetric White
James called to let me know his eta. Once he arrived he was professional and pleasant and explained what was needed to fix my washer and provided an estimate. He had alot of knowledge on his job. Would recommend him.
Customer service response - Thank you for recommending James and our service. We're glad he could provide you with a clear explanation and knowledgeable service!
Sears Home Services on August 08, 2024
Charles Currier
Chris E. was very friendly and professional. Chris did not waste time getting the job done. Great customer service.
Customer service response - We're thrilled to hear about your positive experience with Chris and his efficient service. Thank you for taking the time to share your feedback!
Sears Home Services on August 08, 2024
