16750 South Highway 441 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Maggie P
OJ was wonderful. He was on time, professional, and had great communication. I give him 5+ stars. Sears themselves were horrible to work with. All appointments were very far out. They cancelled they of. It took 25 minutes to get an actual person on the phone. They then rescheduled on a day I specifically said we wouldn't be available. It then took another 2 weeks to get an appointment.
Customer service response - Thank you for the 5-star review, Maggie! We're happy to hear that OJ provided excellent service. We apologize for the scheduling issues you experienced with Sears.
Sears Home Services on April 16, 2025
dny B
Gavin arrived on time .. was very professional.. provided details about the washer issue and made us aware of the fix , resolved the issue on time as expected. Thanks Gavin for your efforts!
Customer service response - Thank you for the 5-star review! We're happy to hear that Gavin was punctual, professional, and resolved the washer issue efficiently.
Sears Home Services on April 13, 2025
robert M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 03, 2025
Patricia D
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 03, 2025
Joyce M
Ken, was knowledgeable ,and efficient He called to let me know his expected arrival. He was polite and friendly
Customer service response - Thank you for the 5-star review, Joyce! We're happy to hear that Ken was knowledgeable, efficient, and communicated well with you.
Sears Home Services on April 02, 2025
Ernie B
Was very prompt and informed me when he was on his way. Very thorough and fixed my issue quickly. John explained what he did and what probably caused the problem. Very pleased
Customer service response - Thank you for the 5-star review, Ernie! We're happy to hear that John was prompt, thorough, and informative while resolving your issue.
Sears Home Services on April 01, 2025
Jeff I
Kenny did a great job on the freezer in our refrigerator. He diagnosed the problem as the compressor and went straight to work and didn't stop until he was finished.
Customer service response - Thank you for the 5-star review, Jeff! We're happy to hear that Kenny efficiently diagnosed and resolved the issue with your freezer.
Sears Home Services on April 01, 2025
rupert D
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 26, 2025
rebecca K
Excellent and professional manner, very acknowledged very satisfied with his service
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 26, 2025
Robert A
Michael was a real pro ; knowledgeable and courteous , and Sears should feel fortunate to have him on their team !!
Customer service response - Thank you for the 5-star review, Robert! We're happy to hear that Michael provided knowledgeable and courteous service.
Sears Home Services on March 24, 2025
