5670 Fruitville Road Reviews
Showing most recent reviews from verified customers of Sears Home Services
David Morganstein
The rating is for our service tech, Errol. He did a great job, very efficient. Sears appointment. System is very poor. We had too many instances of someone being assigned to come between eight and five and no one showing up and we don’t hear about it until after five! We also were sent confused, conflicting messages that said the parts weren’t in. They were gonna reschedule when the parts were sitting in our home already! I ended up spending hours on the phone to clarify when the technician was coming.
Customer service response - Thank you for your feedback, David. We're glad to hear Errol did a great job, but we're sorry for the scheduling issues you experienced. Please contact us directly if you need further assistance.
Sears Home Services on December 12, 2024
Louise Segreto
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 08, 2024
Tammy Bralley
Nice man. Couldn't find the problem.
Customer service response - Thank you for your feedback, Tammy! We're glad to hear our technician was nice, and we apologize for not being able to find the problem. Please contact us directly if you need further assistance.
Sears Home Services on December 03, 2024
Janice Noto
The technician was very friendly personable guy who, also, did a great job.
Customer service response - Thank you for your positive feedback, Janice! We're delighted to hear that our technician was friendly and did a great job.
Sears Home Services on December 01, 2024
Rebecca J Kildisas
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 26, 2024
Amy Holm
Tech was polite and knowledgeable...
Customer service response - Thank you for your positive feedback, Amy! We're delighted to hear that our technician was polite and knowledgeable.
Sears Home Services on November 23, 2024
Terry Hall
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 18, 2024
Jimmie Willis
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 16, 2024
Richard Schroeder
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 12, 2024
Carol B
Luis was great. Very efficient and fixed the washer. Thanks!
Customer service response - Thank you for your positive feedback, Carol! We're delighted to hear that Luis provided you with efficient service and fixed your washer.
Sears Home Services on November 05, 2024
