2251 N Federal Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Range
Brett was a very pleasant person that i encountered while woring on my range, his performance was excellent.
Anne B, Pompano Beach, FL
Great Service
Garth communicated with me before his arrival. He was very punctual and clean while he's serviced my fridge.
Patty N, Deerfield Bch, FL
Service
Donald is always very good and knowledgeable. I will recommend him
Carlos G, Pompano Beach, FL
Fast & Great
Fast and great service was friendly and courteous cleaned up after
Linda M, Pompano Beach, FL
Amazing & Professional
The most professional service. Well done and so nice. Explained the situation and took action. Really great. Wonderful.
Nicole G, Hillsboro Bch, FL
Washing machine
The technician was pleasant; he was knowledgeable about his job. He arrived at the time he had stated.
Maria H, Margate, FL
Problem not fixed
Technician didn't perform diagnostics to ensure proper repair .THe problem still exists, the machine don't complete the washing cycle, it stops at the drain and spin stage. The door is locked and the water inside, it must be drained manually through the small hose at the bottom of the machine for the door to unlock. He didn't fix the problem he only replaced the door lock which was unnecessary.
Mohamed El-Sayed MD, Pompano Beach, FL
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on January 11, 2024
Worst service ever!!! DO NOT USE
I had never felt so robbed as with this service. The technician came into my house, LOOKED at the machine, and said I needed an electrician, and then he charged even more than the diagnostics fee. Do not use these people; this is a scheme to take people's money.
Monica A, Pompano Beach, FL
Customer service response - Hi Monica, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members. If you would like us to look into your situation further, Please email us at [email protected] and will share your experience with our Service team.
Sears Home Services on September 16, 2023
