8792 Ely Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Other than the fact that we were playing appointment tag. I was slightly satisfied.
KIMBERLY, F, Pace, FL
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears
Sears Home Services on January 23, 2022
Windows in back room are stationary. All were supposed to open! Have not heard back from you!!
RHODA, M, Pensacola, FL
Customer service response - Dear Rhoda, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on August 28, 2022
old windows removed falling glass went everywhere.No caulk between window and jam. no insulation between windows.screens loose
CHRISTIE, A, Ocean Springs, MS
Customer service response - Dear Christie, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on July 24, 2022
WINDOWcontract signed on 6-21-21 WINDOWSordered 8-11-21 INSTALLATION project started on 12-20-21 NOT on 1/20/22 PROJECT completed on 1-21-22
TAMELA, W, Milton, FL
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!
Sears Home Services on February 20, 2022
Not happy with the length of time it took to get the windows.
PEGGY, B, Pensacola, FL
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on January 01, 2023
tool way to long to get the job started. not very pleased at all
WILLIAM, B, ENTERPRISE, AL
Customer service response - Dear William, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on December 12, 2021
Leaking Windows
I was initially pleased with the windows at install. 2 weeks later I was hit by a tornado and 3 windows broke. I am still trying to get a sales guy to get me a quote for replacements a month later. I am ALSO still trying to get someone out here to fix my 2 leaking picture windows. They are leaking into my home and no one is returning my calls or giving me dates on when this will be fixed. It has been a month. In the rainy season. In one of the top 10 areas in the us for rain. Im constantly getting water in my home with every storm and I'm getting ready to lawyer up.
Mazzota, Gulf Breeze, FL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on July 20, 2023
