12055 Pines Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent work but…
Very professional and did the job but asked to use the restroom and left a bad stink. Horrible smell.
Gilbert C, Hollywood, FL
Water dispenser water flow
Tech very knowledgeable and professional, on time and explained circumstances.
Julio Q, Pembroke Pnes, FL
Professional
The technician was punctual and very helpful, he also did a good job of informing me how to properly maintain my system.
Neil S, Pembroke Pnes, FL
Shawn
It's been over four hours since Shaun left my house. The refrigerator is not any colder then it was earlier and it there does not seem to be a fan blowing the air from the freezer to the refrigerator as he said he would repair. Please return someone to my house on Saturday.
Dominic M, Pembroke Pines, FL
Technician
Very argumentative. Refused and failed to properly testing the washer before leaving premises. I will notify Choice not to ever send Sears Home Services to my house for any future repairs.
Jeremy K, Miramar, FL
Loathes dryer
Your technician was unable to fix dryer problem but he was on time and courteous
Stella H, Pembroke Pnes, FL
My Kenmore refrigerator.
Rawle F. collected my $85.00 and then he informed Choice home Warrantee so he could order the parts. Choice warrantee denied the claim because the lights were dim and needed to be changed. and choice is saying that the lights are not mechanical. I requested that the refrigerator door, seal gasket need changing, Refrigerator is freezing up and a freezer panel is loose and falling down. what that has to do with lights.
Norma S, Davie, FL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 27, 2024
Refrigerator Repair
The refrigerator slider draw is still broken. Can repair service return to fix the problem.
Violet W, Ft Lauderdale, FL
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team
Sears Home Services on October 14, 2023
Owner
Burners now aren't working and the original issue was oven which still isn't working
Laura J, Miami Gardens, FL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on September 09, 2023
Mini split A/C work Incomplete
Please be advised that the work was not done by the service man. He said he's not experienced on working on the Mini Split A/C unit. He said he's going to request someone who is knowledgeable of the system.
Gifford Stern, Miami Gardens, FL
Customer service response - Dear Gifford thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on September 19, 2024