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  1. Home
  2. Locations
  3. Florida
  4. Pembroke Pines
  5. Sears Appliance Repair
  6. 12055 Pines Blvd
  7. Reviews

12055 Pines Blvd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (226 reviews)
Excellent work but…
October 03, 2023
Overall rating

Very professional and did the job but asked to use the restroom and left a bad stink. Horrible smell.

Gilbert C, Hollywood, FL

Water dispenser water flow
September 15, 2023
Overall rating

Tech very knowledgeable and professional, on time and explained circumstances.

Julio Q, Pembroke Pnes, FL

Professional
July 27, 2023
Overall rating

The technician was punctual and very helpful, he also did a good job of informing me how to properly maintain my system.

Neil S, Pembroke Pnes, FL

Shawn
May 31, 2024
Overall rating

It's been over four hours since Shaun left my house. The refrigerator is not any colder then it was earlier and it there does not seem to be a fan blowing the air from the freezer to the refrigerator as he said he would repair. Please return someone to my house on Saturday.

Dominic M, Pembroke Pines, FL

Technician
February 08, 2024
Overall rating

Very argumentative. Refused and failed to properly testing the washer before leaving premises. I will notify Choice not to ever send Sears Home Services to my house for any future repairs.

Jeremy K, Miramar, FL

Loathes dryer
September 01, 2023
Overall rating

Your technician was unable to fix dryer problem but he was on time and courteous

Stella H, Pembroke Pnes, FL

My Kenmore refrigerator.
August 27, 2024
Overall rating

Rawle F. collected my $85.00 and then he informed Choice home Warrantee so he could order the parts. Choice warrantee denied the claim because the lights were dim and needed to be changed. and choice is saying that the lights are not mechanical. I requested that the refrigerator door, seal gasket need changing, Refrigerator is freezing up and a freezer panel is loose and falling down. what that has to do with lights.

Norma S, Davie, FL

Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.

Sears Home Services on August 27, 2024

Refrigerator Repair
October 14, 2023
Overall rating

The refrigerator slider draw is still broken. Can repair service return to fix the problem.

Violet W, Ft Lauderdale, FL

Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team

Sears Home Services on October 14, 2023

Owner
September 08, 2023
Overall rating

Burners now aren't working and the original issue was oven which still isn't working

Laura J, Miami Gardens, FL

Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.

Sears Home Services on September 09, 2023

Mini split A/C work Incomplete
September 18, 2024
Overall rating

Please be advised that the work was not done by the service man. He said he's not experienced on working on the Mini Split A/C unit. He said he's going to request someone who is knowledgeable of the system.

Gifford Stern, Miami Gardens, FL

Customer service response - Dear Gifford thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on September 19, 2024

Average Rating: 4.8/5 (226 reviews)

Showing 211 - 220 reviews

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