3111 E Colonial Drive Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (192 reviews)

Ray R

December 03, 2024

Knowledge, attention to details.

Source: Google

Customer service response - Thank you for your positive review, Ray! We're glad to hear that our team provided knowledgeable service with attention to detail.

Sears Home Services on December 03, 2024

Kathleen D

March 11, 2025

Dennis was prompt, knowledgeable, funny, kind, and professional.

Source: Google

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on November 26, 2024

Taylor H

November 22, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on November 21, 2024

Tristan I

November 16, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on November 16, 2024

Jay C

November 16, 2024

He had done an excellent work

Source: Google

Customer service response - Thank you for your positive review, Jay! We're glad to hear that our technician did excellent work.

Sears Home Services on November 16, 2024

Monica

November 16, 2024

Excellent

Source: Google

Customer service response - Thank you for your positive review, Monica! We're glad to hear you had an excellent experience with our service.

Sears Home Services on November 16, 2024

William S

November 14, 2024

He was a knowledgeable professional found the issue and repaired it immediately. We would welcome him back to our home in the future if need be.

Source: Google

Customer service response - Thank you for your positive review, William! We're glad to hear that our technician was knowledgeable and efficient, and we look forward to assisting you again if needed.

Sears Home Services on November 14, 2024

Mr Q

November 09, 2024

He was great, super friendly and knowledgeable.

Source: Google

Customer service response - Thank you for your positive review! We're glad to hear that our technician was friendly and knowledgeable.

Sears Home Services on November 10, 2024

Michael K

December 22, 2024

Ivan went right to work, replaced the part needed and machine is working

Source: Google

Customer service response - Thank you for your feedback, Michael. We're glad the pump replacement went well, but sorry to hear about the spinning issue. Please contact us directly so we can assist further.

Sears Home Services on November 07, 2024

Elaine L

November 03, 2024

Emmanuel Sanon was the absolute best technician. He slid my refrigerator out of the cabinet and installed the filter in no time. The two who came before told me they didn’t move things, I would have to get it done and take up my carpet!!!!! One sat in from my of my house for 2 1/2 hours doing nothing. Emmanuel actually does the job and knows what he is doing. The others are a disgrace and probably treat other customers the way they treated me. Reward Emmanuel!!

Source: Google

Customer service response - Thank you for your detailed review, Elaine! We're thrilled to hear that Emmanuel provided such excellent service and resolved your issue efficiently.

Sears Home Services on November 03, 2024

Average Rating: 4.6/5 (192 reviews)