3111 E Colonial Drive Reviews
Showing most recent reviews from verified customers of Sears Home Services
Miguelina F
Customer service response - Hi Miguelina, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on February 19, 2025
Robert L
He fixed the air conditioner after he got the new part. He was nice and friendly
Customer service response - Thank you for your positive review, Robert! We're glad to hear that our technician was nice and friendly and successfully fixed your air conditioner.
Sears Home Services on February 11, 2025
Serguei G
I was kept up informed when the technition arrives. Technition performed the job to our satisfaction. That job had not been accomplished by two others before him.
Customer service response - Thank you for your positive review, Serguei! We're glad to hear that our technician successfully completed the job to your satisfaction and kept you informed throughout the process.
Sears Home Services on February 02, 2025
Mimi S
Today I had a technician come out to repair a dishwasher. He was extremely knowledgeable, worked very fast, and provided me with many opportunities for savings. Thank you, Henack for the great support!
Customer service response - Thank you for your positive review, Mimi! We're glad to hear that Henack provided knowledgeable and efficient service, along with great savings opportunities.
Sears Home Services on January 22, 2025
Kevin H
Mark M. is a very knowledgeable and efficient technician! I HIGHLY RECOMMEND Mark and I appreciate his expertise and work ethic!
Customer service response - Thank you for your positive review, Kevin! We're glad to hear that Mark provided knowledgeable and efficient service, and we appreciate your recommendation.
Sears Home Services on January 19, 2025
Vivian P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 13, 2025
Linda A
Technician was prompt and professional. He was very knowledgeable on the product. Fixed the softener quickly. Would recommend him to everyone.
Customer service response - Thank you for your positive review, Linda! We're glad to hear that our technician was prompt, professional, and knowledgeable, and we appreciate your recommendation.
Sears Home Services on January 09, 2025
Karen M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 05, 2025
G N
Dennis. was great, the only problem we had was the email kept saying he would be at the house by 1 and it never updated, your info says we are notified if he was going to be later and we never were- he was hours later than the updates for the arrival
Customer service response - Thank you for your feedback! We're glad to hear Dennis provided great service, and we apologize for the communication issue regarding his arrival time.
Sears Home Services on January 01, 2025
Ricardo V
Mark was very kind and helpful. He gave me a list of detailed options to choose from as alternative routes which helped me decide and not overpay or take options that were not favorable for us in the long term. I appreciate his honesty and work ethic as he was genuinely interested helping and not looking to sell me expensive options. I would definitely recommend Mark and will gladly call again for future service repairs.
Customer service response - Thank you for your positive review, Ricardo! We're glad to hear that Mark provided helpful and honest service, and we appreciate your recommendation.
Sears Home Services on December 30, 2024
