3711 E Silver Spring Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Marcia Long
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 26, 2024
Anna Alfano
It wasn’t the easiest or smoothest experience, but definitely not the fault of the technician.
Customer service response - Thank you for your understanding and for acknowledging the technician's efforts. We appreciate your feedback and are committed to improving our service experience.
Sears Home Services on August 19, 2024
Lisa Melvin
Definitely knew his stuff. Would recommend 100%.
Customer service response - Thank you for your strong recommendation! We're pleased to hear you were impressed with our technician's expertise.
Sears Home Services on August 18, 2024
Fred George-Hiatt
Eric (our technician) was very knowledgeable and had great attention to details while working on our AC unit.
Customer service response - Thank you for highlighting Eric's expertise and attention to detail. We're pleased to hear you had a positive experience with our service!
Sears Home Services on August 18, 2024
henry wyzga
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 07, 2024
Nanette Montgomery
Very professional, fixed my dishwasher in no time. Thank you the kids will be happy they missed it.
Customer service response - We're delighted to hear your dishwasher is up and running again, and that we could help bring some happiness back to your household! Thank you for sharing your positive experience.
Sears Home Services on July 31, 2024
buck waters
Steve was great, can’t say the same for your AI phone system. It needs to go away. Use people! People like Steve are great!!
Customer service response - We're thrilled to hear about your positive experience with Steve; we apologize for any frustration our AI phone system may have caused. Your feedback is invaluable, and we are looking into ways to improve communication.
Sears Home Services on July 31, 2024
Latife Bouyounes
The repair was well done by the technician but I wasn’t expecting for the bill to be very high it almost cost me like I’m buying a new freezer. When I place the repair order online it shows completely different 🙃
Customer service response - I'm sorry to hear the final bill was unexpected; we aim for transparency in our pricing and will certainly look into this discrepancy. Thank you for bringing this to our attention and for choosing our service.
Sears Home Services on July 09, 2024
Peggy Overbey
Customer service response - A big thank you, Peggy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 04, 2024
Jlynn
Eric was very professional, knowledgeable, kind, and fast service. I'm happy with the service provided and I recommend Sears service to anyone who needs things fixed!
Customer service response - Thank you for your kind words and recommendation! We’re thrilled to hear Eric provided you with great service.
Sears Home Services on July 02, 2024
