6050 US-90 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (51 reviews)

Nicole W

October 19, 2024

Came in and repaired our issue quickly. No mess, great communication, very polite. Would highly recommend. Sears has been great!

Source: Google

Customer service response - Thank you for your kind words and recommendation, Nicole! We're thrilled to hear you had a positive experience with our prompt, tidy, and polite service.

Sears Home Services on October 20, 2024

Christopher C

August 28, 2024

The technician was very professsional.

Source: Google

Customer service response - Thank you for your positive feedback! We're glad to hear our technician provided professional service.

Sears Home Services on August 28, 2024

Anthony W

August 19, 2024

John was very courteous and knowledgeable. Great experience.

Source: Google

Customer service response - Thank you for sharing your positive experience with John. We're delighted to hear you found our service courteous and knowledgeable!

Sears Home Services on August 19, 2024

Pam H

August 13, 2024

Very professional and nice gentleman

Source: Google

Customer service response - Thank you for the kind words and recognizing our professionalism. We are thrilled you had a positive experience with our team!

Sears Home Services on August 13, 2024

Gerardo S

August 01, 2024

Tech very profesional and had knowledge showed on time and very polyte

Source: Google

Customer service response - Thank you for sharing your positive experience with our technician's professionalism, punctuality, and politeness. We are grateful for your feedback!

Sears Home Services on August 01, 2024

Jerry C

July 30, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Jerry! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on July 30, 2024

Yvette M

July 23, 2024

Our tech. Was awesome, very informative about our appliances.

Source: Google

Customer service response - Thank you for your positive feedback! We're thrilled to hear our technician was able to provide you with helpful and informative service.

Sears Home Services on July 24, 2024

Lorri T

July 15, 2024

Matt understood the problem, reached out to the prior serviceman to get the details & resubmitted the work order for a refrigerator replacement. I hope to have a replacement in 24 to 72 hours. I have been without a refrigerator for 35+ calendar days, all because of a breakdown of communication between Sears & the repairman. This is Not acceptable customer service on Sears part but the repairmen have been excellent.

Source: Google

Customer service response - We apologize for the significant inconvenience you've experienced due to the communication issues with Sears and are relieved to hear our repairmen, including Matt, provided excellent service. Thank you for highlighting this in your review.

Sears Home Services on July 15, 2024

Sandy M

July 12, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Sandy! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on July 12, 2024

Kristin P

June 30, 2024
Source: Google

Customer service response - A big thank you, Kristin, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 30, 2024

Average Rating: 4.2/5 (51 reviews)

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