3800 Us Highway 98 N Ste 500 Reviews
Showing most recent reviews from verified customers of Sears Home Services
AC repair
I had a call in because my AC wasn't running. The tech didn't listen to what I was experiencing. He changed a capacitor and 15 minutes after he left it stopped working again just like before. He seemed more interested in getting to the next call. I took a day off anwaited all day for nothing. Extremely disappointed. If you like to contact me feel free.
Brian B, Davenport, FL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 15, 2023
poor repair
the tech did want to replace a power supply that had been taped back together. there is a hole in the control panel cover that is letting rain into the controller. he says it is not covered. i have had a contract on this water softner since 2014 . the keypad has been replaced under contract before. i do not understand why not. your tech was in and out of here in 10 minutes. last visit he did not even say he was leaving. he just left. NO COMMUNICATIONS! do not send him here ever again other techs have always took the time to explain what is being done. my household has not been able to use the water for over 3 weeks.
Donald B, Dade City, FL
Customer service response - Hi Donald, Thank you for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with us. If you would please message us with the name, address, and phone number that is associated with this issue please email us at [email protected] and we will be able to see how we can help out. Please reference this review in your message, thank you.
Sears Home Services on August 08, 2023
