900 NW 76 Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Elsie W
Excellent service, kind and respectful technician. On time. Well done.
Customer service response - Thank you for your positive review! We're delighted to hear you had a great experience with our technician.
Sears Home Services on June 20, 2024
Karen P
Excellent service. Explained the work that was completed.
Customer service response - Thank you for your kind words. We're glad to hear you were satisfied with our service and the explanation of the work done.
Sears Home Services on June 11, 2024
Galena A
On June 10th the technician Eric G. came on time. Identified the reason why our AC system was not cooling the house. Changed the battery in the outside unit… and … voila , it is working ! The problem was solved in less than twenty minutes.
Customer service response - We're thrilled to hear Eric G. was able to quickly resolve your AC issue! Thank you for sharing your positive experience with us.
Sears Home Services on June 11, 2024
Joan C
This is the final effort to get my dryer to work. Michael is great but it isn't his fault. Sears just won't honor my service agreement. I just dried a load. It is still taking two hours to dry a load of clothes. The control panel did nothing nor did any of the other parts that were ordered. Update: I cannot fault the technician. The dryer is 18 years old. No one has been able to fix it. I’ve been fighting for months to get a replacement. Service contracts are a joke. I don’t mind constant replacement parts if they work, but nothing has worked. Sears has to honor the contract and replace the dryer.
Customer service response - We are truly sorry for the inconvenience caused by our previous visits, and we are relieved to hear that your recent service met your expectations. Thank you for taking the time to share your feedback.
Sears Home Services on June 05, 2024
lee A
Because of the nature of the repair I had contact w 3 professional individual,parts had to be ordered and service delayed by carrier otherwise the techs were competent and informative about my repair.
Customer service response - A big thank you, lee, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 03, 2024
Rusti B
Customer service response - A big thank you, Rusti, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 03, 2024
Linda C
Eduardo listen to my concerns and perform his tasks and inform me of his results which help me make the appropriate decision in repair.
Customer service response - Thank you for acknowledging Eduardo's efforts to address your concerns and keep you informed. We appreciate your feedback and are glad to have assisted you in making your repair decision.
Sears Home Services on March 31, 2024
Connie S
Stu is the best! Very thorough and pleasant. Explains everything clearly.
Customer service response - Thank you for sharing your positive experience with Stu; we're thrilled to hear he met your expectations with his thoroughness and clarity.
Sears Home Services on March 27, 2024
arthur S
The service was great. Daniel was considerate, punctual and thorough. Highly recommend!!
Customer service response - Thank you for your kind words and for recommending us. We are thrilled to hear that you were satisfied with Daniel's considerate, punctual, and thorough service!
Sears Home Services on March 27, 2024
Joseph S
Customer service response - A big thank you, Joseph, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 20, 2024
