455 S Indiana Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (111 reviews)

Living D

November 05, 2024

Professional and quick repair

Source: Google

Customer service response - Thank you for your positive feedback! We're glad to hear you were satisfied with our professional and quick repair service.

Sears Home Services on November 05, 2024

Robert R

October 24, 2024

Ryan is very professional and respectful of personal property. Very neat and workmanlike. Sears appliance repair should be proud to have him on their team.

Source: Google

Customer service response - Thank you for your kind words, Robert. We're proud to have Ryan on our team and are delighted to hear about your positive experience with his service.

Sears Home Services on October 24, 2024

Bonnie S

October 24, 2024

Technician was thorough, explained problem and corrected it. Highly recommend .

Source: Google

Customer service response - Thank you for your kind words, Bonnie. We're glad to hear our technician provided thorough service and resolved the issue for you.

Sears Home Services on October 24, 2024

Edalenia D

September 04, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on September 04, 2024

Joseph G

August 11, 2024

Great job. Adjustments to blower motor, coils and added 1lb of Freon. Hopefully it will be the last time fixing through Choice. Emanuel was very professional and spent more time than the other companies that have not figured out my past issues. Thank you

Source: Google

Customer service response - Thank you for your positive review. We're glad Emanuel could effectively address your appliance issues and appreciate you recognizing his professionalism and effort.

Sears Home Services on August 11, 2024

Cheryl G

September 10, 2024

Our repairman Peter was on time, very professional and a pleasure to have work on our refrigerator. Thank you definitely a 5 rating

Source: Google

Customer service response - We sincerely apologize for the confusion and inconvenience you've experienced. Thank you for bringing this to our attention; we are committed to making things right.

Sears Home Services on August 06, 2024

Linda T

August 04, 2024

The work was done quickly. My complaint is the cost for 15 minutes work.

Source: Google

Customer service response - We appreciate your feedback and understand your concerns regarding the cost; our pricing reflects the expertise and guarantee we provide with each service. Thank you for taking the time to share your experience.

Sears Home Services on August 04, 2024

Kim F

July 25, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on July 25, 2024

Yerddy L

July 20, 2024

Above and beyond level of service and expertise! Would highly recommend to other people looking for expert service and friendly support.

Source: Google

Customer service response - Thank you so much for your kind words and recommendation! We're thrilled to hear you were satisfied with our service and support.

Sears Home Services on July 20, 2024

Tony D

July 19, 2024

Good guy. Very friendly. Explained the problem. Showed me before and after pictures. That's the kind of service I want. He said that he was 99% sure that the problem is now fixed. He is the sixth guy that came by to look at this problem. No other technician was able to figure it out. The only downside was that the appointment was changed three times in one day and that pretty much screwed up my personal time with my family. Anyway, As long as it is fixed, then I am a happy camper.

Source: Google

Customer service response - Thank you for acknowledging the dedication and effort our technician provided in solving your problem. We sincerely apologize for the inconvenience caused by the rescheduling and are glad to hear you're satisfied with the final outcome.

Sears Home Services on July 19, 2024

Average Rating: 4.6/5 (111 reviews)