801 N Congress Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dwight was great but I'll never use Sears again
Dwight was excellent and really worked hard to fix the fridge. HOWEVER, I WILL NEVER USE SEARS AGAIN! It took over a month to get the fridge fixed after they came to access it when it broke. It was escalated three times during that month and although I was told that I would get a call back each time I NEVER received a single call. The last time I called they had told me that the work order had been completed and was closed when no one had been back to fix it. It was a nightmare. I have nothing but positive things to say about Dwight. He went above and beyond.
Lisa D, West Palm Bch, FL
Service call for my AC unit
Donald was very professional, knowledgeable and courteous. He fixed my AC unit in a timely manner and explained everything to me very clearly! It was a pleasure to have him in my home and if I ever need Sears to come out to my home again for a service call, I will ask for Donald!!
Maureen G, Delray Beach, FL
Orett
Pretty was polite and respectful. And was concerned for my well bring. He did a very good job.
Micheal W, Boynton Beach, FL
kept me updated on expected time to arrive.Very professional
kept me updated on expected time to arrive.Very professional and left work area tidy. Thank you for your service
Kathleen G, Delray Beach, FL
Technician was very knowledgeable and courtesy
Technician was on time and courtesy
Aj L, Lake Worth, FL
Samsung oven
So far, it's been a good experience, but still two new to rate. I believe in giving things time before actually claiming how Great of an experience!!! Andrea, the technician was excellent. He courteous, look neat and worked very neat!!!
Vincent D, West Palm Bch, FL
Excellent service
On time, returned with parts as promised. Full install and explained the process. This is why we use Sears and not third party!
Adam C, Boynton Beach, FL
Delroy Sears Tech
Delroy was extremely thorough and professional, and spoke with GE Customer Relations at my Home,. GE is investigating Range/Stove defect
John S, Greenacres, FL
Work Performed on refrigerator freezer
The technician was very prompt, listen to my problem, fix my problem. The icemaker is working now and I appreciate your help thank you very much and have a Disney afternoon.
Anton Jensen, Boynton Beach, FL
American Freight service call
Nice technician addressed my problem and speedily fixed it even taken into account the initial service was incorrectly scheduled.
Ted T, West Palm Bch, FL
