451 E Altamonte Dr Ste 401 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ricardo V
Mark was very kind and helpful. He gave me a list of detailed options to choose from as alternative routes which helped me decide and not overpay or take options that were not favorable for us in the long term. I appreciate his honesty and work ethic as he was genuinely interested helping and not looking to sell me expensive options. I would definitely recommend Mark and will gladly call again for future service repairs.
Customer service response - Thank you for your positive review, Ricardo! We're glad to hear that Mark provided helpful and honest service, and we appreciate your recommendation.
Sears Home Services on December 30, 2024
Stephsni B
John was great. He saw that the defroster switch for the refrigerator was bad so he replaced it.
Customer service response - Thank you for your positive review, Stephsni! We're glad to hear that John provided great service and resolved the issue with your refrigerator.
Sears Home Services on December 30, 2024
Deborah Y
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 26, 2024
Sherrie D
Henack Leger was on time and fixed the dish washer. Explained all to me. Excellent service
Customer service response - Thank you for your positive review, Sherrie! We're glad to hear that Henack provided excellent service and explained everything clearly.
Sears Home Services on December 25, 2024
Tricia F
Ivan called ahead and gave me a time frame that he would arrive which I really appreciated, and he arrived right on the earlier time of the time frame. He came in and had to work in a tight space, but he literally had my dryer fixed in 20 minutes. He was very nice and efficient.
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 23, 2024
Robert W
Eric called ahead and arrived sooner than he expected, which was fine by me. He quickly diagnosed the problem and resolved it. Checking the over all operation, he found another issue and took care of it. Eric was professional and explained things as he went along. I would be happy to see him on another call. Bob Weiner
Customer service response - Thank you for your positive review, Robert! We're glad to hear that Eric provided professional service and resolved all issues efficiently.
Sears Home Services on December 15, 2024
Rebecca H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 16, 2024
Rafael N
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 16, 2024
JORGE P
Very knowledgeable and thorough.
Customer service response - Thank you for your positive review, Jorge! We're glad to hear that our technician was knowledgeable and thorough.
Sears Home Services on December 09, 2024
Rick O
Ivan was fantastic!!! GREAT job and appreciated!!!!!! Had to come back the next day with parts and did a great job!!
Customer service response - Thank you for your positive review, Rick! We're glad to hear that Henack did a great job and that you appreciated his service.
Sears Home Services on December 05, 2024
