451 E Altamonte Dr Ste 401 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kevin H
Mark M. is a very knowledgeable and efficient technician! I HIGHLY RECOMMEND Mark and I appreciate his expertise and work ethic!
Customer service response - Thank you for your positive review, Kevin! We're glad to hear that Mark provided knowledgeable and efficient service, and we appreciate your recommendation.
Sears Home Services on January 19, 2025
Vivian P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 13, 2025
Linda A
Technician was prompt and professional. He was very knowledgeable on the product. Fixed the softener quickly. Would recommend him to everyone.
Customer service response - Thank you for your positive review, Linda! We're glad to hear that our technician was prompt, professional, and knowledgeable, and we appreciate your recommendation.
Sears Home Services on January 09, 2025
Karen M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 05, 2025
G N
Dennis. was great, the only problem we had was the email kept saying he would be at the house by 1 and it never updated, your info says we are notified if he was going to be later and we never were- he was hours later than the updates for the arrival
Customer service response - Thank you for your feedback! We're glad to hear Dennis provided great service, and we apologize for the communication issue regarding his arrival time.
Sears Home Services on January 01, 2025
Ricardo V
Mark was very kind and helpful. He gave me a list of detailed options to choose from as alternative routes which helped me decide and not overpay or take options that were not favorable for us in the long term. I appreciate his honesty and work ethic as he was genuinely interested helping and not looking to sell me expensive options. I would definitely recommend Mark and will gladly call again for future service repairs.
Customer service response - Thank you for your positive review, Ricardo! We're glad to hear that Mark provided helpful and honest service, and we appreciate your recommendation.
Sears Home Services on December 30, 2024
Stephsni B
John was great. He saw that the defroster switch for the refrigerator was bad so he replaced it.
Customer service response - Thank you for your positive review, Stephsni! We're glad to hear that John provided great service and resolved the issue with your refrigerator.
Sears Home Services on December 30, 2024
Deborah Y
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 26, 2024
Sherrie D
Henack Leger was on time and fixed the dish washer. Explained all to me. Excellent service
Customer service response - Thank you for your positive review, Sherrie! We're glad to hear that Henack provided excellent service and explained everything clearly.
Sears Home Services on December 25, 2024
Tricia F
Ivan called ahead and gave me a time frame that he would arrive which I really appreciated, and he arrived right on the earlier time of the time frame. He came in and had to work in a tight space, but he literally had my dryer fixed in 20 minutes. He was very nice and efficient.
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 23, 2024
