470 Lewis Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Shelly W
The service from the technician was good and the time it took to get an appointment was also good. However, I don’t know if the same company holds the warranty, but I’m very disappointed in the warranty coverage. The dishwasher is less than 4 years old and has rust on the door. I was told that the rust is cosmetic and not covered.
Customer service response - Thank you for your feedback, Shelly! We're glad to hear you were satisfied with the service and appointment scheduling, but we're sorry to hear about your disappointment with the warranty coverage. Please contact us directly to discuss this further.
Sears Home Services on May 26, 2025
Kevin D
I set up an appointment two days out, but was notified that an earlier appointment was available a day before that. Very nice.
Customer service response - Thank you for your positive feedback, Kevin! We're glad to hear you were able to get an earlier appointment.
Sears Home Services on May 19, 2025
Kim F
Was very helpful and knowledgeable. Explain things to us and how everything worked Very happy with the service
Customer service response - Thank you for your positive feedback, Kim! We're glad to hear you found our service helpful and knowledgeable, and that everything was explained clearly.
Sears Home Services on May 19, 2025
Jeffrey B
Very knowledgeable repairman. Identified the problem and quickly repaired my mower
Customer service response - Thank you for your positive feedback, Jeffrey! We're glad to hear our repairman was knowledgeable and quickly repaired your mower.
Sears Home Services on May 15, 2025
Jorge P
The technician was knowledgeable and easy to talk to. The part came in early and was given the opportunity to reschedule my appointment to an earlier day without having to ask.
Customer service response - Thank you for your positive feedback, Jorge! We're glad to hear our technician was knowledgeable and that you could reschedule your appointment conveniently.
Sears Home Services on May 12, 2025
Jim T
Excellent job
Customer service response - Thank you for your positive feedback, Jim! We're glad to hear you received excellent service.
Sears Home Services on April 23, 2025
Kamakshi V
He was the best Never had such an experience before with one time fix 👍👍👍👍👍
Customer service response - Thank you for your positive feedback, Kamakshi! We're thrilled to hear you had a great experience with a one-time fix.
Sears Home Services on April 22, 2025
Falcon G
Sears Appliance repair were quick to respond to my request. Sears Appliance Repair were on time the next day for service. The tech was knowledgeable, professional and friendly. He explained the issues and charges clearly and precisely. I would use Sears Appliance again if needed.
Customer service response - Thank you for your positive feedback! We're glad to hear our team was quick, knowledgeable, and professional, and that you would choose us again.
Sears Home Services on April 20, 2025
Will L
Took three trips for technicians and parts but they revived new life back into my 18 year old fridge.
Customer service response - Thank you for your positive feedback, Will! We're glad our team could successfully revive your 18-year-old fridge.
Sears Home Services on April 16, 2025
Juan R
Daniel was great!
Customer service response - Thank you for your positive feedback, Juan! We're glad to hear Daniel provided great service.
Sears Home Services on April 14, 2025
