7001 S University Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Technician
Very good.and polite. Very knowledgeable. The service was excellent and clean.
Sandra H, Castle Rock, CO
Rating for A/C Technician
James had excellent customer service and helped answer my questions. Would recommend.
Ann C, Denver, CO
Appliance repair
Ordered parts and installed. Knowledgeable about appliances, courteous, and responsible.
MR, Castle Rock, CO
oven repair
efficient, pleasant, he was on time, service was clean and accurate
Pamela S, Castle Rock, CO
Sporatic AC Shutting Off
The biggest problem, that had nothing to do with Kory, was the delay in scheduling. It took over two weeks to get someone to come and check our AC system. Kory was prompt and professional but he was unable to determine the actual problem. In his professional opinion it was probably an emergency shutoff caused by the float switch in the condensation pan. The problem did occur durng a period of heavy rain when humidity was much higher than usual resulting in slower evaporation. This was a service call based on a request from Choice Home Warranty which requires photographs of the "broken" system to offer any compensation. The net of this is that I still have my original problem.
Thomas L, Parker, CO
Evaporative Cooler
Technician was very knowledgeable and courteous. He adjusted the water level and that seemed to do the trick.
Carolyn, Centennial, CO
Job well done
Erick was prompt, informative, personable and professional. He repaired my dryer quickly and it works perfectly now.
Wanda K, Castle Rock, CO
Maintenance
Erick was prompt and efficient. He was able to give us hints that would help our Dryer in the future.
Linda B, Castle Rock, CO
Dryer Noise
Overall great experience and customer service. Easy to schedule, quick txt/email confirmation of appt. Contacted by Erick early on appt date to give me an accurate time. Erick went through service and provided diagnosis and estimate. Work was explained by Erick along with recommendations. Work area was left in perfectly clean condition! Highly recommend Sears Home Service
Glen W, Franktown, CO
Washer repair
Erick is amazing! Professional and friendly. And flexible! Timely and a great with communication! Washer works great now!!! Thanks Erick!
Diane W, Elizabeth, CO