1235 Colusa Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Not Fixed
Our washing machine has Not worked in over 2 months. Austin was a very nice guy. However he is also the 4th person to come out to try to resolve the issue to No avail. Very disappointed in Sears Home Service.
Andrew P, Arbuckle, CA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on October 25, 2023
A/C Repair
When a/c handler motor was installed, the repairman left leaving the electrical cord strung across unit and plugged in a wall unit. Sears had to make a second trip to correct. First, he said that was the way it was originally. "No" A little bit of disagreement discussion. And said there was not another plug in. After I insisted there must be, he found after pulling a few things in front out. It would appear he just wanted to use the easiest instead of bending down to find the appropriate plug in. He should have done this when first repaired. A waste of everyone's time.
Bonnie S, Yuba City, CA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 28, 2023
