14420 Bear Valley Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Disappointed
Technician came out unclogged down overflow drain of the top of the sink set. My dishwasher was draining but it's not. As a matter of fact as we speak water is still sitting in the bottom not draining
Versie M, Oak Hills, CA
Homeowner
Extremely rude!!! He refused to install the heater because he disagreed with the original diagnosis would not even come to my house and hung up on me and indicated the problem was fixed which closed the claim. It was not fixed. He is a horrible representative for Sears.
Sharon M, Phelan, CA
Customer service response - Dear Sharon thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 15, 2023
Bryan
Bryan was very knowledgeable, professional, courteous, friendly. We hope we don't need service in the future but if we ever do we would hope that he would be our service man again in the future.
D L Dennis Love, Apple Valley, CA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on August 07, 2023