3350 Naglee Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great customer service
Thankful that Rafi made this an easy fix with little worries and lots of ease!
Jennifer H, Lathrop, CA
Does thorough work
He explained what he did and how I might avoid a repeat problem. He was very thorough in his work. Pleasant to work with
Carolyn T, Byron, CA
Zline refrigerator repair
Sajjad H was great, courteous and professional, took care of our refrigerator with no issues. I appreciate his workmanship! He was very pleasant and polite.
Terry L, Tracy, CA
Sears technician service
Technician was very kind, professional, and knowledgeable. He was able to confirm issue and work with his dispatch team to provide a thorough report.
Jeri I, Tracy, CA
Great Service
Rafi was on time as normal and resolved our problem in short time. Always a pleasure having him service our appliances.
Robert L, Tracy, CA
Sajjad H is great!
Sajjad arrives on time. Texts when he's on his way. Is very thorough and explains everything he's doing and why. He also will wear a mask for us since we still take precautions and we appreciate that very much! The Sears warranty people on the phone are very difficult to work with and will lie about submitting claims or service calls. I've spent many hours on the phone with them. That's a terrible service. But Sajjad gets 5 stars because he is very helpful and very knowledgeable.
Theresa, California
Outstanding
Outstanding technician. Polite, communicative on when he will be arriving & describing what the issue is and what he will be repairing. I wanted to tip him, but didn't know if it was appropriate. I don't wish for my dryer to break down again-but if it does, I hope he will be the technician to be assigned.
Elsie B, Lathrop, CA
Washer Service, Tech Rafi A.
Service Tech, Rafi A. was professional, knowledgeable, experienced, helpful, patient and friendly. He also showed up within the time frame allotted for the appointment. I'd say he is an asset to Sears.
Hope Williams-Mann, Mtn House, CA
Fix microwave
Fast and sufficient and friendly
Lisa V, Tracy, CA
Thank you
Great experience with our tech, Sajjad. Lots of knowledge! Thank you again.
Tricia Del Campo, Tracy, CA
