40710 Winchester Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (273 reviews)

Cristine M

May 08, 2025

Even though my 20 year old washer could not be saved, these guys were awesome!

Source: Google

Customer service response - Thank you for the 5-star review! We're glad to hear our team provided great service, even though your washer couldn't be saved.

Sears Home Services on May 08, 2025

Diane G

May 04, 2025

Very polite and knowledgeable on the product - gas dryer. Fixed in no time.

Source: Google

Customer service response - Thank you for the 5-star review! We're glad to hear our technician was polite, knowledgeable, and fixed your gas dryer quickly.

Sears Home Services on May 04, 2025

Experience I

April 30, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on April 30, 2025

Jolie B

April 28, 2025

My technician was courteous, worked quickly, explained what he was doing, and help solve a problem. He should get a raise.

Source: Google

Customer service response - Thank you for the 5-star review! We're glad to hear that your technician was courteous, efficient, and helpful in solving the problem.

Sears Home Services on April 28, 2025

Diana M

April 27, 2025

Mark, Repair technician was very thorough in a diagnostic valuation of my Sumsung TV. No repairs could be done.

Source: Google

Customer service response - Thank you for the 5-star review! We're glad to hear that Mark was thorough in his diagnostic evaluation of your Samsung TV.

Sears Home Services on April 27, 2025

Jennifer W

April 23, 2025

Michael was amazing! His technical skills and ability are outstanding and superior to any other technician we have ever encountered. He analyzed the entire machine before making a decision as to what the problem was. He was quick and efficient and very knowledgeable about how the machine and its processes worked. He then explained it in a layman’s language that we could understand. Thank you Mike for your hard work and dedication to excellence. We truly appreciate it and are grateful for your superb customer service.

Source: Google

Customer service response - Thank you for the 5-star review! We're glad to hear that Michael's technical skills and ability impressed you and that he provided clear explanations and superb customer service.

Sears Home Services on April 23, 2025

Florence K

April 21, 2025

Very knowledgeable and helpful.

Source: Google

Customer service response - Thank you for the 5-star review! We're glad to hear our service was knowledgeable and helpful.

Sears Home Services on April 21, 2025

John N

April 16, 2025

Michael looked at our leaky ice maker, found the problem and resolved the issue all in a very professional manner. Couldn’t ask for any better service. I highly recommend Michael for any appliance issue!

Source: Google

Customer service response - Thank you for the 5-star review! We're glad to hear that Michael resolved your ice maker issue professionally and that you highly recommend his service.

Sears Home Services on April 16, 2025

Susana S

April 16, 2025

Jeff from Sears is the best, he is professional and patient with my family. Thank you for having an awesome person in your team!

Source: Google

Customer service response - Thank you for the 5-star review! We're glad to hear that Jeff was professional and patient with your family.

Sears Home Services on April 15, 2025

Sheldon G

April 14, 2025

Very knowledgeable and professional attitude. Took his time and made sure the repairs were done right!

Source: Google

Customer service response - Thank you for the 5-star review! We're glad to hear our technician was knowledgeable and professional, ensuring the repairs were done right.

Sears Home Services on April 13, 2025

Average Rating: 4.8/5 (273 reviews)