100 Santa Rosa Plaza Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sarah C
Robert was kind, knowledgeable and efficient.
Customer service response - Thank you for your positive feedback, Sarah! We're happy to hear that Robert was kind, knowledgeable, and efficient during your service.
Sears Home Services on July 23, 2025
Edward C
Aaron was very knowledgeable and explained what was wrong and the process to order the parts. He returned to repair the freezer and explained the process. It was fixed before I knew it. He let me know how to restart it after I finished cleaning it. Thank you Aaron. Great job!
Customer service response - Thank you for your positive feedback, Edward! We're happy to hear that Aaron was knowledgeable and efficient in repairing your freezer.
Sears Home Services on July 15, 2025
Todd E
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on July 13, 2025
Jim B
the technician was very professional and the repair went without a hitch.
Customer service response - Thank you for your positive feedback, Jim! We're happy to hear that our technician was professional and the repair went smoothly.
Sears Home Services on July 10, 2025
Kevin P
Good communication and quick repair.
Customer service response - Thank you for your positive feedback, Kevin! We're happy to hear that our communication was good and the repair was quick.
Sears Home Services on July 10, 2025
Kathy C
Aaron was very knowledgeable about the issue I’ve been having for over a month. My stove needs to be replaced due to gas issues and other issues.
Customer service response - Thank you for your positive feedback, Kathy! We're happy to hear that Aaron was knowledgeable about your stove issues. If you need further assistance, we're here to help.
Sears Home Services on July 02, 2025
Mary D
The technician came and quickly identified the problem and fixed it
Customer service response - Thank you for your positive feedback, Mary! We're happy to hear that our technician quickly identified and fixed the problem.
Sears Home Services on June 22, 2025
Steve S
Service was spot on. Did the repair exceedingly well, and the repair ended perfectly. Water from dispenser on refrigerator is working like new!!
Customer service response - Thank you for your positive feedback, Steve! We're happy to hear that the repair was done well and your refrigerator's water dispenser is working like new.
Sears Home Services on June 15, 2025
Alan K
They were ahead of schedule the service was fast and complete. I would recommend.
Customer service response - Thank you for your positive feedback, Alan! We're happy to hear that our service was fast and complete, and we appreciate your recommendation.
Sears Home Services on June 12, 2025
marybeth S
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 05, 2025