100 Santa Rosa Plaza Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (97 reviews)

Sarah C

July 23, 2025

Robert was kind, knowledgeable and efficient.

Source: Google

Customer service response - Thank you for your positive feedback, Sarah! We're happy to hear that Robert was kind, knowledgeable, and efficient during your service.

Sears Home Services on July 23, 2025

Edward C

July 15, 2025

Aaron was very knowledgeable and explained what was wrong and the process to order the parts. He returned to repair the freezer and explained the process. It was fixed before I knew it. He let me know how to restart it after I finished cleaning it. Thank you Aaron. Great job!

Source: Google

Customer service response - Thank you for your positive feedback, Edward! We're happy to hear that Aaron was knowledgeable and efficient in repairing your freezer.

Sears Home Services on July 15, 2025

Todd E

July 13, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on July 13, 2025

Jim B

July 11, 2025

the technician was very professional and the repair went without a hitch.

Source: Google

Customer service response - Thank you for your positive feedback, Jim! We're happy to hear that our technician was professional and the repair went smoothly.

Sears Home Services on July 10, 2025

Kevin P

July 11, 2025

Good communication and quick repair.

Source: Google

Customer service response - Thank you for your positive feedback, Kevin! We're happy to hear that our communication was good and the repair was quick.

Sears Home Services on July 10, 2025

Kathy C

July 03, 2025

Aaron was very knowledgeable about the issue I’ve been having for over a month. My stove needs to be replaced due to gas issues and other issues.

Source: Google

Customer service response - Thank you for your positive feedback, Kathy! We're happy to hear that Aaron was knowledgeable about your stove issues. If you need further assistance, we're here to help.

Sears Home Services on July 02, 2025

Mary D

June 22, 2025

The technician came and quickly identified the problem and fixed it

Source: Google

Customer service response - Thank you for your positive feedback, Mary! We're happy to hear that our technician quickly identified and fixed the problem.

Sears Home Services on June 22, 2025

Steve S

June 15, 2025

Service was spot on. Did the repair exceedingly well, and the repair ended perfectly. Water from dispenser on refrigerator is working like new!!

Source: Google

Customer service response - Thank you for your positive feedback, Steve! We're happy to hear that the repair was done well and your refrigerator's water dispenser is working like new.

Sears Home Services on June 15, 2025

Alan K

June 11, 2025

They were ahead of schedule the service was fast and complete. I would recommend.

Source: Google

Customer service response - Thank you for your positive feedback, Alan! We're happy to hear that our service was fast and complete, and we appreciate your recommendation.

Sears Home Services on June 12, 2025

marybeth S

June 05, 2025
Source: Google

Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on June 05, 2025

Average Rating: 4.5/5 (97 reviews)