100 Santa Rosa Plaza Reviews
Showing most recent reviews from verified customers of Sears Home Services
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Jose was great, on time, efficient, friendly, and knowledgeable! My only complaint is that it took so long to have him come, six weeks. That is a long time to be without a refrigerator. I don't blame Jose, but rather his employer. One or two weeks maybe, but not six weeks.
Jon S, Calistoga, CA
Washer diagnosis
Aaron arrived as scheduled was pleasant, professional and knew his trade well. Could not repair washer due to age and limited parts availability. He Notified FAHW and they decided best option was to replace washer.
Michael Q, Windsor, CA
Helpful, understanding and honest
Timely kind and helpful. He explained everything and gave me options
Barbara, Willits, CA
Repaired our range/oven
Leroy was so knowledgeable and taught us a few things. He will definitely e referred by us to others.
Edward H, Healdsburg, CA
Excellent service
Technician was prompt, courteous, knowledgeable and explained everything to me what the problem was
Susan D, Cloverdale, CA
Service Technician
He was professional, pleasant and efficient The work was completed timely and with care to the property.
Susan M, Santa Rosa, CA
J. Weber
John did a great job- very personable and efficient. I do absolutely hate your automated system however. You need to be able to talk to a person when there is a problem. It was EXTREMELY frustrating when I tried various numbers without ever connecting with human representative.
Jana W, Penngrove, CA
John M
John was amazing. I would give him 25 stars if I could. Thank you for hiring such a great service provider!
Tod C, Santa Rosa, CA
Great
John was great very thorough and hard worker you should be very happy to have him on your team.
Julie G, Cloverdale, CA
Kenmore refer repair{L.G.}
Jose was knowledgeable,professional and courteous. He fixed the problem post haste and was thoughtful of our time and environment. Tom Xavier
Tom X, Hidden Vl Lk, CA