100 Santa Rosa Plaza Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (85 reviews)

Lou S

May 15, 2025

Good communication, on time, seems to have fixed the issue

Source: Google

Customer service response - Thank you for your positive feedback, Lou! We're happy to hear that our team communicated well, was on time, and resolved the issue.

Sears Home Services on May 15, 2025

Bonnie E

October 24, 2023

Definitely knows his washers! Found the problem, repaired it and he was nice and professional.In and out and repaired in a short time. Very very happy.

Source: Google

Eric B

May 14, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on May 14, 2025

Guillermo D

May 13, 2025

Knowledgeable Technician, thank you for your help

Source: Google

Customer service response - Thank you for your positive feedback, Guillermo! We're happy to hear that our technician was knowledgeable and helpful during your service.

Sears Home Services on May 13, 2025

ryanjasen H

May 07, 2025

Bobby was great. Fixed our problem.

Source: Google

Customer service response - Thank you for your positive feedback! We're happy to hear that Bobby was able to fix your problem.

Sears Home Services on May 07, 2025

Dennis H

May 04, 2025

Bob, the technician was great. He did his job in a timely fashion and knew what the problem was to repair my oven and put a new thermostat in.

Source: Google

Customer service response - Thank you for your positive feedback, Dennis! We're happy to hear that Bob efficiently repaired your oven and installed a new thermostat.

Sears Home Services on May 04, 2025

Denise T

May 01, 2025

Aaron was pleasant. Prompt and knowledgeable. Unfortunately not in the budget to repair at this time.

Source: Google

Customer service response - Thank you for your positive feedback, Denise! We're happy to hear that Aaron was pleasant and knowledgeable. If you decide to proceed with the repair in the future, we're here to help.

Sears Home Services on May 01, 2025

Claire B

April 28, 2025

The technician quickly and thoroughly diagnosed the problem. Great attitude! Great professionalism.

Source: Google

Customer service response - Thank you for your positive feedback, Claire! We're happy to hear that our technician was quick, thorough, and professional during your service.

Sears Home Services on April 28, 2025

tilipe4

April 22, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on April 22, 2025

Jason N

April 17, 2025

Great job

Source: Google

Customer service response - Thank you for your positive feedback, Jason! We're happy to hear you were pleased with our service.

Sears Home Services on April 17, 2025

Average Rating: 4.6/5 (85 reviews)
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