500 W Warner Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jorge M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 13, 2025
Maria B
Alex was able to explain the issue and was ready to repair the problem. I’m very satisfied with the repair on my washer. It’s no longer running away from me.
Customer service response - Thank you for your positive feedback, Maria! We're glad to hear Alex explained the issue clearly and successfully repaired your washer.
Sears Home Services on April 13, 2025
Brian M
He was perfect. Quick fix. Price was little higher then expected.
Customer service response - Thank you for your positive feedback, Brian! We're glad to hear the repair was quick, and we appreciate your input on the pricing.
Sears Home Services on April 10, 2025
nori O
Jose was polite, and explained what he was doing to diagnose the problem with our dryer. He was very thorough and very good at explaining what can go wrong with our dryer. But of course, like the broken car radio that you drive to the repair shop only to find it working when the technicians look at it, our dryer magically started working again making us look dumb! But we appreciated Jose looking into all the possible problems for us to watch out for and to call again if it fails. Thank you Jose for your calm and pleasant attitude!
Customer service response - Thank you for your positive feedback, Nori! We're glad to hear Jose was polite, thorough, and provided clear explanations, and we appreciate your understanding of the situation.
Sears Home Services on April 08, 2025
Peggy G
Robert was very efficient and didn’t leave a mess and I truly appreciate that
Customer service response - Thank you for your positive feedback, Peggy! We're glad to hear Robert was efficient and left everything tidy.
Sears Home Services on April 07, 2025
Andromache K
Very knowledgeable and honest! On time and great to explain the problem with my washer.
Customer service response - Thank you for your positive feedback, Andromache! We're glad to hear our technician was knowledgeable, honest, and provided a clear explanation of the issue.
Sears Home Services on April 06, 2025
Deborah R
The service tech was here promptly, was considerate, repaired the dryer quickly. The difficulty is scheduling service, AI is not great customer service. I would much rather speak to a human who can answer question AI cannot.
Customer service response - Thank you for your feedback, Deborah! We're glad to hear the service tech was prompt and efficient, and we appreciate your input on the scheduling process.
Sears Home Services on April 06, 2025
Dan S
Your repair technician, Victor, was outstanding on all counts--very prompt, knowledgeable, and personable - we highly recommend him!
Customer service response - Thank you for your positive feedback, Dan! We're glad to hear Victor was prompt, knowledgeable, and personable, and we appreciate your recommendation.
Sears Home Services on April 02, 2025
Rob B
Very friendly and helpful.
Customer service response - Thank you for your positive feedback, Rob! We're glad to hear our service was friendly and helpful.
Sears Home Services on April 01, 2025
Judy W
Knowledgeable, pleasant gentleman
Customer service response - Thank you for your positive feedback, Judy! We're glad to hear our technician was knowledgeable and pleasant.
Sears Home Services on April 01, 2025
