5261 Arlington Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Raymond C
sonia M
On time and Excellent customer service
Alicia P
Jesus was very professional, courteous and helpful.
Brandon B
Jim D
Repair tech was on time, courteous and knowledgeable. Would recommend their service to family and friends.
Kellie L
Michael did a great job but we were rescheduled twice and went two weeks without a washer. That was not ok.
Ambrose K
Customer service response - Ambrose, we are sorry to hear that you did not have a positive experience with Sears Appliance Repair. If you would like us to look into your situation further, please send us a message at https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on June 03, 2024
Sherry C
I am still waiting on my refund. I have spoken to 4-5 customer service reps who have taken my info but no response from the specialist.
Maria A
Warranty does not follow policy and technician report False information I need my water heater replaced very disappointed with Sears services
9512891193 M
(Translated by Google) This place is no longer in service it is closed (Original) Este lugar ya no está en servicio esta cerrado
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on January 16, 2024
